Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Akmal Rajabov

Sales / Marketing / Production
Miami,FL

Summary

Dynamic Business Developer & Production Specialist in Custom Apparel with a proven track record at One Heart Apparel LLC, excelling in market research, digital marketing strategies, team leadership, and production operations. Spearheaded initiatives that generated $1.2 million in revenue and significantly boosted customer satisfaction. Skilled in e-commerce platform management, fostering customer relationships, and overseeing production processes, including embroidery, screen printing, heat pressing, and DTF printing, achieving a 25% increase in sales through innovative upselling techniques.

Overview

8
8
years of professional experience

Work History

Business Developer

One Heart Apparel LLC
01.2022 - Current
  • Developed & launched 4 e-commerce stores by conducting market research and identifying opportunities for business expansion, generating $1.2 million in revenue over 2 years.
  • Spearheaded customer service operations by implementing a feedback system and training program for staff, resulting in a 20% increase in customer satisfaction ratings.
  • Managed production and marketing of promotional goods and personalized apparel through development of streamlined processes and targeted campaigns, leading to a 15% reduction in production costs and increased brand visibility.
  • Implemented marketing strategies by leveraging social media platforms and email marketing, which boosted online sales by 25% and increased customer engagement by 30%.
  • Conducted market research to identify emerging trends and customer preferences, leading to a 30% increase in lead generation and more effective product targeting.
  • Sales Achievement: Increased sales by 25% through targeted upselling and cross-selling strategies, contributing directly to company's overall revenue growth.
  • Developed and managed new business segments within One Heart Apparel, including operating and maintaining embroidery machines, screen printing equipment, heat presses, and DTF printing systems to ensure high-quality production and timely order fulfillment.
  • Supervised and trained staff on advanced printing techniques, leading to enhanced operational efficiency and product quality.
  • Managed production workflows for custom apparel, ensuring precise application of designs and consistent quality across embroidery, screen printing, and direct-to-film (DTF) processes.

Owner/Operator

Bezos.tj, Self Employed
03.2019 - 12.2021
  • Founded and developed a retail business specializing in electronics by identifying market gaps and creating a strong brand identity, transforming it from a solo operation into a thriving company.
  • Scaled the business by expanding the team to four employees through targeted recruitment and training programs, successfully managing operations and driving growth in the electronics retail sector.
  • Increased customer base by 40% and boosted sales by 35% by implementing data-driven marketing strategies and personalized customer outreach, significantly enhancing market penetration.
  • Led successful digital ad campaigns on Facebook and Instagram by analyzing audience behavior and optimizing content delivery, resulting in a 50% increase in engagement.
  • Consistently exceeded monthly sales targets by 20% through the development of personalized customer interaction protocols and strategic promotional activities, strengthening customer loyalty and repeat sales.

Retail Sales Associate

Li-Ning Clothing Brand
07.2017 - 02.2019
  • Assisted customers by providing personalized service and tailored product recommendations, leading to a 15% increase in repeat business.
  • Consistently met sales targets by utilizing effective sales techniques and contributing to overall store success.
  • Maintained up-to-date knowledge of sales promotions and security practices by attending regular training sessions, ensuring compliance and enhancing customer experience.
  • Sales Achievement: Exceeded individual sales goals by 18% through effective product recommendations and upselling techniques, directly boosting revenue.

Education

BBA - Accounting

Georgia State University
Atlanta, GA
08.2015 - 12.2017

Associate of Arts - Business

Gadsden State Community College
Gadsden, AL
08.2013 -

Skills

Professional Skills

  • Sales Growth
  • Upselling & Cross-selling
  • Customer Relationship Management
  • Client Onboarding
  • Cross-functional Collaboration
  • Digital Marketing Strategies
  • Market Research & Analysis
  • Product Development
  • Team Leadership
  • Communication

Technical Skills

  • E-commerce Platform Management (Shopify, WooCommerce)
  • Social Media Advertising (Facebook Ads, Instagram Ads)
  • Data Analysis & Reporting (Google Analytics, Excel)
  • Customer Relationship Management (CRM) Software (HubSpot)
  • Adobe Creative Suite (Photoshop, Illustrator)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Embroidery Machine Operation (Tajima)
  • Heat Pressing and Screen Printing
  • Direct-to-Film (DTF) Printing Techniques ( Audley, Coldesi, Kanteer)

Additional Information


  • Demonstrates reliability and dedication in all professional endeavors
  • Always shows up to work, ensuring consistent presence and contribution.
  • Extremely stress-resistant, maintaining composure and efficiency under pressure.
  • Independent worker, effectively managing tasks with minimal supervision.
  • Strong attention to detail and sense of urgency.
  • Fluent in English and Russian; Limited proficiency in Turkish.


Timeline

Business Developer

One Heart Apparel LLC
01.2022 - Current

Owner/Operator

Bezos.tj, Self Employed
03.2019 - 12.2021

Retail Sales Associate

Li-Ning Clothing Brand
07.2017 - 02.2019

BBA - Accounting

Georgia State University
08.2015 - 12.2017

Associate of Arts - Business

Gadsden State Community College
08.2013 -
Akmal RajabovSales / Marketing / Production