Akosua Young
Everett
Summary
Dynamic HR professional with expertise in recruitment and onboarding at RFR Investments, LLC. Enhanced operational efficiency by streamlining HR processes, reducing administrative time by 20%. Proficient in HRIS software and skilled in relationship building, ensuring seamless communication and data accuracy. Committed to confidentiality and integrity in all HR functions.
Overview
5
5
years of professional experience
Work History
HR Coordinator
RFR Investments, LLC
04.2024 - Current
- Coordinated recruitment processes, ensuring timely communication with candidates and hiring managers.
- Managed onboarding procedures, facilitating new hire orientation and training sessions.
- Streamlined employee record management using HRIS software for improved data accuracy.
- Assisted in performance evaluation processes, providing support to supervisors in documentation and feedback collection.
- Collaborated with cross-functional teams to implement HR projects that improved operational efficiency.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
- Reviewed human resources paperwork for accuracy and completeness.
Front Desk Coordinator
Eastside Vision Care
10.2023 - 03.2024
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Coordinated communication between patients and healthcare providers to ensure seamless service delivery.
- Assisted in maintaining accurate patient records using electronic health record (EHR) systems.
- Streamlined front desk operations, improving check-in processes and reducing wait times for patients.
- Developed patient satisfaction surveys to gather feedback and implement improvements based on results.
- Facilitated insurance verification processes, ensuring accuracy and timely responses for patient inquiries.
- Oversaw inventory management for office supplies, optimizing stock levels and reducing costs through efficient ordering practices.
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
HR Administrator
Madison Reed
01.2021 - 09.2023
- Coordinated recruitment processes, including job postings and candidate screenings.
- Managed employee onboarding procedures, ensuring compliance with company policies.
- Administered HRIS for tracking employee records and performance evaluations.
- Assisted in developing training programs to enhance staff skills and productivity.
HR Coordinator
Multicare Medical Center
02.2022 - 07.2022
- Managed employee records and maintained HR databases for accurate information tracking.
- Streamlined HR administrative procedures to improve workflow efficiency across departments.
- Collaborated with management on policy revisions to align with organizational goals and regulations.
- Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
- Reduced time-to-hire by optimizing interview scheduling processes, leading to faster decision making.
Education
High School Diploma -
Shorewood Highschool
Shoreline, WaSkills
- HR policies and procedures
- Onboarding and orientation
- Data entry and reporting
- Background checks
- HR metrics and analytics
- Recruitment and selection
- Professionalism and integrity
- Confidentiality and discretion
- HR software proficiency
- Benefits administration
- Employee retention
- Networking and relationship building
Timeline
HR Coordinator
RFR Investments, LLC
04.2024 - Current
Front Desk Coordinator
Eastside Vision Care
10.2023 - 03.2024
HR Coordinator
Multicare Medical Center
02.2022 - 07.2022
HR Administrator
Madison Reed
01.2021 - 09.2023
High School Diploma -
Shorewood Highschool
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