AKOUVI KODAH
LEESBURG,Virginia - VA
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
21
21
years of professional experience
Work History
Assistant Front End Manager
Giant Food
08.2002 - 06.2023
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Cashier/Pharmacy Clerk
Old Walmart
02.2016 - 05.2017
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Assisted customers in selecting over-the-counter medications and health care products.
- Organized pharmacy area to maintain clean and orderly environment.
- Greeted customers at counter and provided excellent customer service.
- Verified patient information to correctly dispense medications.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Re-stocked shelves with prescribed medications and health care products.
Education
High School Diploma -
College Saint Joseph
Lome/Togo07.1999
Skills
- Price Verification
- Cash Register Operation
- Customer Service
- Fraud Prevention
- Staff Supervision
- Cash Counting
- Complaint Resolution
- Staff Management
- Accurate Money Handling
- Hospitality Services
- Training and Mentoring
- Problem-Solving Skills
- Vendor Management
Languages
French
Full Professional
Timeline
Cashier/Pharmacy Clerk
Old Walmart
02.2016 - 05.2017
Assistant Front End Manager
Giant Food
08.2002 - 06.2023
High School Diploma -
College Saint Joseph