Akram Humeidan
Da Silva Steakhouse
Orlando,FL
2
Languages
5
years of professional experience
Customer-focused professional with experience in restaurant service and sales, known for exceptional service, teamwork, and quick problem solving. Skilled at keeping service smooth, resolving concerns, and supporting strong guest experiences.
Work History
Server
1 Year 8 Months- Managed table pacing, refills, and check delivery to improve guest experience.
- Presented entrées and beverages with attention to Spanish dining presentation standards.
- Supported team communication during high-volume shifts to maintain efficient service.
- Assisted coworkers with side work, setup, and closeout tasks to keep service areas organized.
Sales Representative
1 Year- Managed territory accounts, strengthening customer relationships and identifying new sales opportunities.
- Developed quotes and proposals, aligning product solutions with customer requirements.
- Coordinated with technical teams to resolve product concerns and support application recommendations.
- Maintained CRM records, tracking pipeline activity, forecasts, and account progress.
Server
2 Years 6 Months- Delivered polished tableside service while guiding guests through menu selections and daily specials.
- Anticipated guest needs and resolved concerns promptly to preserve exceptional service standards.
- Coordinated order timing with kitchen and bar to maintain smooth dining room flow.
- Processed accurate food and beverage orders using point-of-sale system.
Education
Bachelor of Science - Business
Skills
Exceptional customer service
Guest engagement
Point-of-sale operation
Problem solving
Time management
Team collaboration
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Server
Da Silva Steakhouse
02.2025 - 10.2026Read More
Sales Representative
Avient Slolar
01.2024 - 01.2025Read More
Server
Jaleo Disney Springs
02.2022 - 08.2024Read More
University of Central Florida
Bachelor of Science from Business
Read More