Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Akshay Sunny

Woodbridge,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Delivery Team Lead

Silkway Express LLC
Sterling, VA
08.2019 - Current
  • Improved delivery efficiency by streamlining processes and implementing effective route planning strategies.
  • Enhanced team productivity by providing consistent coaching, feedback, and guidance to delivery staff.
  • Achieved timely deliveries with careful monitoring of team performance and accurate scheduling adjustments.
  • Reduced customer complaints by addressing concerns promptly and implementing corrective measures for improved service quality.
  • Ensured compliance with safety regulations, conducting regular inspections of vehicles and equipment for optimal performance.
  • Maintained process improvements to further enhance productivity of deliveries.
  • Trained drivers, helpers and support workers in techniques for maximizing efficiency.
  • Planned delivery routes according to traffic, weather and types of delivery.
  • Supervised delivery staff and general productivity.
  • Supported customers via telephone, email and at sites to handle escalations and product concerns.
  • Collaborated closely with customers to share information about available products and services, increasing utilization and delivery effectiveness.
  • Managed resources effectively to avoid unnecessary delivery delays.
  • Scheduled regular equipment and fleet maintenance.

Overnight Supervisor

711 Gas Station
Purcellville, VA
11.2018 - 04.2019
  • Improved overall store efficiency by effectively managing and delegating tasks to overnight team members.
  • Maintained a clean and organized store environment with diligent oversight of nightly cleaning procedures.
  • Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
  • Boosted customer satisfaction by promptly addressing concerns and resolving issues during overnight shifts.
  • Ensured product availability by overseeing accurate inventory counts and timely restocking efforts.
  • Supported efficient store opening procedures each morning through thorough preparation of all necessary materials and resources.
  • Assisted in the recruitment, hiring, and onboarding process for new overnight employees, ensuring a consistent standard of excellence in staffing decisions.

Barback

Earls Kitchen + Bar
Tysons Corner, VA
08.2017 - 11.2018
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.

Education

No Degree - Applied Science

Northern Virginia Community College
Annandale, VA

High School Diploma -

South County High School
Lorton, VA
06.2016

Skills

  • Scheduling Coordination
  • Task Delegation
  • Distribution Coordination
  • Team Supervision

Certification

  • Foundations: Data, Data, Everywhere. Google Coursera - October 14th, 2023.

Languages

Hindi
Limited Working
English
Native or Bilingual

Timeline

Delivery Team Lead

Silkway Express LLC
08.2019 - Current

Overnight Supervisor

711 Gas Station
11.2018 - 04.2019

Barback

Earls Kitchen + Bar
08.2017 - 11.2018

No Degree - Applied Science

Northern Virginia Community College

High School Diploma -

South County High School
Akshay Sunny
Bold.pro uses cookies as well as our third-party affiliates. When you use our website, you understand that we collect personal data to improve your experience. Learn more
×