Akshdeep Kaur
Vacaville,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist Clerk
H&r Block
01.2023 - 04.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Answered phone promptly and directed incoming calls to correct offices.
- Organized, maintained and updated information in computer databases.
- Managed multiple tasks and met time-sensitive deadlines.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Scheduled office meetings and client appointments for staff teams.
Wells Fargo
Bank Teller
08.2021 - 12.2022
- Reconciled cash drawer and resolved discrepancies.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Bakery Assistant
Bakery Cafe
Vacaville, CA
06.2021 - 12.2021
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
Cashier
Walgreen's
01.2021 - 05.2021
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Stocked, tagged and displayed merchandise as required.
- Processed refunds and exchanges in accordance with company policy.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Built relationships with customers to encourage repeat business.
Dental Receptionist
Receptionist
10.2019 - 11.2020
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Processed medical insurance claims and payments.
Food Server
Little Caesars Pizza
Vacaville, CA
02.2019 - 09.2019
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Education
Bachelor In Health Administration - Health Administration
Carrington College California - Sacramento
Sacramento, CAHigh School Diploma - Social Study, Math, English, Language Arts Science
Will C. Wood High School
06.2022
Skills
- Maintaining cleanliness
- Appointment Scheduling
- Document Preparation
- Customer/Client relations
- Verbal and written communication
- Office Administration
- Strong attention to safe food handling procedures
- Basic food preparation
- Food Storage
- COVID-19 Safety Policies
- Food Distribution
Accomplishments
BLS/CPR
Clerical skills certification from school district
Certification
Clerical skill certification
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
Urdu
Professional Working
Timeline
Receptionist Clerk
H&r Block
01.2023 - 04.2023
Wells Fargo
Bank Teller
08.2021 - 12.2022
Bakery Assistant
Bakery Cafe
06.2021 - 12.2021
Cashier
Walgreen's
01.2021 - 05.2021
Dental Receptionist
Receptionist
10.2019 - 11.2020
Food Server
Little Caesars Pizza
02.2019 - 09.2019
Bachelor In Health Administration - Health Administration
Carrington College California - Sacramento
High School Diploma - Social Study, Math, English, Language Arts Science
Will C. Wood High School