Akya Adams
Miramar
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Member Service Specialist II
Space Coast Credit Union
Hollywood
03.2023 - Current
- Assist members with account inquiries and transactions at Space Coast Credit Union.
- Educate members on services, products, and account features effectively.
- Provide application updates to members promptly.
- Ensure cash box balancing at the end of day.
- Consistently remaining in compliance with Federal Regulations and Credit Union policies.
Sales Associate
Spencer's Gifts
Pembroke Pines
12.2019 - 02.2023
- Execute company planograms on their designated dates and making necessary changes for optimality.
- Meet company goals of add-ons and transaction quantities.
- Process cash and debit/credit payments through our POS.
- Nightly cash deposits and filing paperwork for record keeping.
- Trained new staff on store policies, procedures, and product knowledge.
Sales Associate
Mr. Nice Guy Smoke Shop
Pembroke Pines
02.2021 - 06.2022
- Independent employee (worked with low supervision)
- Providing customers with excellent care for their wants and needs by introducing them to and elaborating on numerous products catered to their interests.
- Register and cash box maintenance: balancing periodically and ensuring the next person have adequate change for their shift.
- Weekly shipments and daily restocking at the end of every shift.
- Verifying that all customers that are buying age restricted item are being properly identified through multiple forms of identification.
Sales Associate
Foot Locker
Miami Gardens
03.2019 - 12.2019
- Provide satisfactory customer service to every customer, including reserving items at different locations.
- Maintained store appearance by organizing merchandise displays and inventory.
- Weekly shipment of new products to restock and merchandise
- Processing and shipping online orders from my store’s location; guaranteeing products were correct, undamaged, and up to standard company shipping policy.
- Nightly cash deposits with management supervision.
Education
Miramar High School
Miramar, FLSkills
- Compliance adherence
- Cash handling procedures
- Sales techniques
- Product knowledge
- Retail operations
- Relationship building
- Attention to detail
- Team collaboration
Timeline
Member Service Specialist II
Space Coast Credit Union
03.2023 - Current
Sales Associate
Mr. Nice Guy Smoke Shop
02.2021 - 06.2022
Sales Associate
Spencer's Gifts
12.2019 - 02.2023
Sales Associate
Foot Locker
03.2019 - 12.2019
Miramar High School