Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Akylah Martell

Akylah Martell

Manager
Houston,TX
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Summary

Hard working, highly motivated, dependable, innovative-thinking multi-tasker with over 10 years of performance-driven, pragmatic and customer-focused management experience.

Overview

12
12
years of professional experience
4
4
Certifications
2
2
Languages

Work History

Team Lead District Trainer

Target
09.2020 - Current
  • Train and develop talent within the district to provide an inclusive, diverse, and guest-focused culture
  • Create weekly schedules and orders to ensure business needs are met
  • Effectively execute and lead the team through new initiatives and change.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Established and implemented departmental policies, goals and objectives.

Business Development Manager

Quality Shipping & Logistics
11.2019 - 04.2021
  • Execute metrics reporting and data analyzation to identify issues and opportunities for process improvements
  • Ensure quality control, customer satisfaction and financial commitments are met
  • Coordinate and monitor logistics operations.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Prepared sales presentations for clients showing success and credibility of products.

Corporate Manager

7 Eleven
06.2016 - 07.2018
  • Managed multi-unit operations totaling 10M in revenue, including full-scale recruiting, purchasing, auditing, P&L, budgeting and cash flow management, shipping & receiving, merchandising, marketing, brand management and guest service.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.

Manager

DSW Shoes
05.2011 - 06.2016
  • Created a favored environment in a challenging atmosphere through lead-by-example-based training and team building.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

BAS Psychology

University of Houston

Skills

Problem Solvingundefined

Certification

Food Manager Certification Harris County Public Health

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Team Lead District Trainer - Target
09.2020 - Current
Business Development Manager - Quality Shipping & Logistics
11.2019 - 04.2021
Corporate Manager - 7 Eleven
06.2016 - 07.2018
Manager - DSW Shoes
05.2011 - 06.2016
University of Houston - , BAS Psychology
Akylah MartellManager