Akyr Bell
Hatboro,PA
Summary
Dynamic leader with proven expertise in staff training and development, and sales growth strategies from roles at Sud's Factory Car Wash and Wise Markets. Excelled in recruiting and fostering team cohesion, achieving notable employee retention and sales increases. Skilled in task delegation and performance evaluations, driving operational excellence and surpassing targets. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Sud's Factory Car Wash
07.2022 - 07.2024
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
Sales Associate
Wise Markets
02.2020 - 07.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Associate of Science - Computer Science And Programming
Montgomery County Community College
Blue Bell, PA05-2022
High School Diploma -
Hatboro-Horsham Senior High School
Horsham, PA05-2019
Skills
- Employee Performance Evaluations
- Task Delegation
- Product and service knowledge
- Employee Scheduling
- Recruiting and interviewing
- Staff Supervision
- Sales Strategies
- Meeting facilitation
- Schedule oversight
- Sales monitoring
- Staff Training and Development
- Sales Growth
Timeline
Assistant Manager
Sud's Factory Car Wash
07.2022 - 07.2024
Sales Associate
Wise Markets
02.2020 - 07.2022
Associate of Science - Computer Science And Programming
Montgomery County Community College
High School Diploma -
Hatboro-Horsham Senior High School
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