Alaia Thomas
Cary,NC
Summary
Resourceful professional with experience in retail and park environments. Skilled in team collaboration, customer assistance, and effective problem-solving. Committed to enhancing customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Store Associate
Tropical Smoothie Cafe
Cary, NC
02.2026 - Current
- Assisted customers with menu selections and provided product recommendations.
- Prepared smoothies and food items according to established recipes and quality standards.
- Maintained cleanliness of workstations and dining areas, ensuring compliance with health regulations.
- Operated point-of-sale system accurately for processing transactions and managing cash register duties.
- Collaborated with team members to ensure efficient service during peak hours, enhancing customer satisfaction.
- Restocked inventory shelves promptly to maintain product availability and freshness for customers.
- Engaged in training new associates on operational procedures and customer service expectations.
- Addressed customer inquiries and resolved issues quickly, fostering a positive shopping experience.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Sales Associate
Cinnaholic
Cary, NC
10.2024 - 06.2025
- Assisted customers in selecting products and enhancing their shopping experience.
- Maintained cleanliness and organization of sales floor and product displays.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to meet daily sales targets and customer needs.
- Educated customers on product features, promoting brand loyalty and repeat business.
- Handled customer inquiries and resolved issues to ensure satisfaction.
Park Attendant
Wet N Wild Emerald Pointe
Greensboro, NC
05.2024 - 09.2024
- Maintained cleanliness and orderliness of park facilities to enhance guest experience.
- Assisted guests with inquiries, providing information about attractions and safety protocols.
- Monitored park areas for safety hazards, ensuring compliance with safety regulations.
- Operated cleaning equipment and tools to uphold high standards of facility maintenance.
- Conducted routine inspections of park amenities to ensure proper functionality and cleanliness.
- Adapted quickly to changing priorities in a fast-paced environment, maintaining efficiency during peak hours.
- Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
Education
High School Diploma -
Green Hope High School
Cary, NC06-2026
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Team collaboration
- Active listening techniques
- Inventory control
- Store cleanliness maintenance
- Flexible schedule adaptability
- Team leadership
Timeline
Store Associate
Tropical Smoothie Cafe
02.2026 - Current
Sales Associate
Cinnaholic
10.2024 - 06.2025
Park Attendant
Wet N Wild Emerald Pointe
05.2024 - 09.2024
High School Diploma -
Green Hope High School