Alain Carries
Bohemia,NY
Summary
Dynamic and goal-oriented professional with proven sales expertise at On The Go, Inc. Skilled in building rapport and handling objections, I excel in customer engagement and relationship building. My attention to detail and effective communication have consistently enhanced customer satisfaction and loyalty, driving successful outcomes in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Phone Sales Representative
On The Go, Inc.
Suffolk County, NY
09.2021 - Current
- Engaged customers through effective communication to promote product offerings.
- Utilized CRM software to track sales interactions and customer feedback.
- Adapted sales strategies based on customer needs and market trends.
- Collaborated with team members to refine sales pitches and improve performance.
- Provided exceptional customer service resolving inquiries and concerns promptly.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Collaborated with team members to share best practices, enhancing overall team performance.
- Escalated concerns or advanced problem calls to management staff.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among clients.
Property Management Assistant
G.E. Services
Suffolk County, NY
10.2019 - 01.2022
- Assisted in managing property maintenance requests and vendor communications.
- Coordinated tenant move-ins and move-outs, ensuring compliance with lease agreements.
- Maintained accurate records of rental applications and tenant information.
- Supported the preparation of property marketing materials to attract prospective tenants.
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Improved property curb appeal with diligent attention to landscaping and exterior maintenance tasks.
- Responded to Common Area Maintenance (CAM) inquiries.
- Kept properties in compliance with local, state, and federal regulations.
Auto Detailer
Blades Detailing
10.2009 - 05.2013
- Engaged customers through effective communication to promote product offerings.
- Utilized CRM software to track sales interactions and customer feedback.
- Adapted sales strategies based on customer needs and market trends.
- Collaborated with team members to refine sales pitches and improve performance.
- Provided exceptional customer service resolving inquiries and concerns promptly.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Collaborated with team members to share best practices, enhancing overall team performance.
- Escalated concerns or advanced problem calls to management staff.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among clients.
General Laborer
HW Staffing Solutions
Suffolk County, NY
09.2013 - 09.2019
- Operated hand tools and machinery to complete tasks efficiently.
- Assisted in loading and unloading materials for various projects.
- Maintained clean and organized work areas to ensure safety compliance.
- Followed safety protocols while performing physical labor in diverse environments.
- Collaborated with team members to achieve project deadlines consistently.
- Adapted quickly to changing demands and priorities on job sites.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
Education
No Degree - Social Work
Miami Dade College
Miami, FLSkills
Goal oriented
Objection handling
Closing techniques
Building rapport
Customer service
Attention to detail
Verbal and written communication
Customer engagement
Inbound and outbound calls
Relationship building
Stress tolerance
Appointment scheduling
Documentation and reporting
Inbound call management
Email and telephone etiquette
Sales expertise
Timeline
Phone Sales Representative
On The Go, Inc.
09.2021 - Current
Property Management Assistant
G.E. Services
10.2019 - 01.2022
General Laborer
HW Staffing Solutions
09.2013 - 09.2019
Auto Detailer
Blades Detailing
10.2009 - 05.2013
No Degree - Social Work
Miami Dade College