Alain Roca
Lakeland,FL
Summary
Dynamic and results-oriented professional with a diverse background, including a pivotal role at Starbucks, where exceptional customer relations and team leadership were honed. Expertise in diesel engine technology and proficient in Spanish, I excel in environments requiring technical skills and interpersonal excellence. Achieved significant improvements in sales enhancement and dining space management, demonstrating a commitment to excellence and continuous learning.
Overview
10
10
years of professional experience
Work History
Barista
Starbucks
01.2024 - 12.2024
- Worked as a drive through and dine-in barista serving coffee and smiles to every customer
- Learned and honed skills such as maintaining a clean work environment, time management, and business priorities
- Worked closely to develop lasting impressions and relationships with customers to ensure their continued patronage and happiness at the establishment
- Handled all money related manners such as customer interactions and tips for the rest of the employees
Liquor Store Clerk
Hali Liquors
01.2023 - 12.2024
- Worked as a liquor store clerk selling, stocking, and learning about alcohol and the customers popular tastes in the matter
- Maintained a clean work environment and was in charge of all security matters at end of night and opening shifts
Heavy Equipment Mechanic
United States Marine Corp
01.2018 - 12.2022
- Served for 4 years as a 1341(Heavy Equipment Mechanic)
- Engineer equipment mechanics perform preventive maintenance and make repairs to diesel engines and gasoline and diesel driven construction equipment such as tractors, power shovels, road machinery, air compressors, concrete mixers and other engine driven or towed construction equipment
- Learned to operate most of the tractors and equipment that was worked on such as TRAM, ACE, and HMMWV
- Was educated on healthy and fit living requirements and became a semper fit instructor after attending a fitness instructor course
- Honed skills such as leadership and critical thinking to assure the success of fellow marines and colleagues
Taco Bell
01.2017 - 12.2018
- Work with all sorts of customers and people
- Learned to lead groups and teammates to ensure our success
- Learned about money responsibilities and accounting
- Made different food items and learned how to cook a variety of things
H & T Construction Painting and Carpentry LLC
01.2015 - 12.2017
- Assist Engineers and Skilled Workers on construction sites and perform duties such as cleaning working areas, removing debris, maintaining equipment, created walls and painted to complete renovation
- Learned basic construction jobs such as drywall, flooring, and air conditioning
Education
Graduation -
Jose Marti Mast 6-12 Academy
01.2018
Skills
- Sales Enhancement
- Relationship-Based Sales
- Dining Space Management
- Customer Relations
- Diesel Engine Technician
- Confident Speaking Abilities
- Team Leadership
- Proficient in Spanish
Timeline
Barista
Starbucks
01.2024 - 12.2024
Liquor Store Clerk
Hali Liquors
01.2023 - 12.2024
Heavy Equipment Mechanic
United States Marine Corp
01.2018 - 12.2022
Taco Bell
01.2017 - 12.2018
H & T Construction Painting and Carpentry LLC
01.2015 - 12.2017
Graduation -
Jose Marti Mast 6-12 Academy