Meredith Voss-Dortch
Live Oak
Summary
Results-oriented professional in customer education and inventory management, enhancing workflow efficiency and team dynamics. Experienced Office Manager and Key Holder Supervisor with expertise in staff training and onboarding. Skilled in communication and problem resolution, streamlining operations to boost productivity. Reliable Barista with a strong history of delivering exceptional service and fostering client relationships.
Overview
27
27
years of professional experience
Work History
Barista
Starbucks
Live Oak
05.2025 - Current
- Crafted handcrafted beverages to meet individual customer preferences, enhancing satisfaction.
- Maintained cleanliness of workstations and dining areas, contributing to a welcoming environment.
- Delivered exceptional customer service by engaging with patrons, fostering loyalty and repeat business.
- Operated espresso machines and brewing equipment with efficiency.
- Managed cash register transactions, ensuring accurate payment handling.
- Assisted in inventory management by restocking supplies as necessary.
- Collaborated with team members to facilitate smooth store operations.
- Educated customers on menu items and seasonal offerings enthusiastically.
- Supported highest standards of conduct and service to support company reputation.
Office Manager
MarijuanaDoctors
Lake City
12.2023 - 01.2025
- Streamlined daily office operations to enhance workflow efficiency.
- Coordinated scheduling for medical consultations and appointments.
- Trained new staff on compliance standards and office procedures.
- Maintained organized filing systems for patient records and documentation.
- Communicated with patients regarding services and inquiries.
- Managed inventory of office supplies and medical materials effectively.
- Facilitated team meetings to discuss operational updates and improvements.
- Participated in subordinates' tasks to boost productivity and resolve challenges.
- Collected payment, maintained cash deposits
Key Holder Supervisor
Bath & Body Works
Lake City
05.2017 - 01.2020
- Supervised team members, ensuring compliance with company policies and procedures to maintain operational integrity.
- Managed daily opening and closing procedures for store operations.
- Assisted customers with product selections, providing exceptional service.
- Trained new staff on merchandise handling and point-of-sale systems.
- Organized product displays to boost customer engagement and enhance overall shopping experience.
- Conducted inventory checks to maintain accurate stock levels.
- Collaborated with management on promotional events and merchandising strategies.
- Resolved customer concerns promptly, fostering satisfaction and contributing to customer loyalty.
Training Manager
Movie Gallery
Lake City
09.1999 - 07.2006
- Developed and implemented training programs that enhanced employee skills and supported career growth.
- Assessed training needs through evaluations and staff feedback.
- Monitored training effectiveness through participant assessments and surveys to inform future training initiatives.
- Coordinated onboarding processes for new hires to facilitate smooth integration into the team.
- Facilitated workshops that promoted team collaboration and communication.
- Created instructional materials that supported learning objectives and curriculum.
- Collaborated with management to align training initiatives with company goals.
- Mentored team members to foster career advancement within the organization.
- Handled the scheduling and training of all employees within my store
- Operated and maintained store operations
- Maintained goals within the store
- Processed cash deposits and managed cash handling to ensure financial accuracy.
Education
Some College (No Degree) - Business Administration And Management
Suwannee-Hamilton Technical School
Live Oak, FLSkills
- Espresso machine operation
- Beverage customization
- Cash handling and register operation
- Customer service
- Quality control
- Food safety
- Inventory management
- Workflow management
- Sales enhancement
- Staff training
- Team leadership
- Conflict resolution
- Time management and prioritization
- Communication skills
- Physical stamina
Timeline
Barista
Starbucks
05.2025 - Current
Office Manager
MarijuanaDoctors
12.2023 - 01.2025
Key Holder Supervisor
Bath & Body Works
05.2017 - 01.2020
Training Manager
Movie Gallery
09.1999 - 07.2006
Some College (No Degree) - Business Administration And Management
Suwannee-Hamilton Technical School