Alaina Caprio
Provo
Summary
Dedicated, organized, and driven individual. Committed to be a team player. Excellent communication skills with people of all ages. Able to provide a fun and friendly environment. Willing to learn and develop new skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
Durks Plumbing Supply
05.2020 - 08.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
- Maintained customer retention rate above 98% by developing strong working relationships with local professionals
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
Job Site Assistant
Dalton Construction
05.2019 - 09.2019
- Contributed to a safe work environment by regularly organizing work areas and equipment
- Decreased project completion time by assisting higher-level workers
- Optimized overall team efficiency by independently completing smaller projects such as tile work and painting
Housekeeping and Laundry Attendant
Hilton Hotel
05.2018 - 08.2018
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames
- Elevated guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas
- Increased effectiveness of housekeeping staff by being a team player and aiding others in their tasks while still completing my own
Office Manager
Summit Speech Therapy
05.2017 - 08.2017
- Improved customer experience by providing patients with a comfortable environment through kind and gentle communication
- Generated time savings by creating an organized file system to ensure that all patients had updated paperwork
- Secured revenue for the company by accurately and efficiently billing patients after each visit
Education
Bachelor of Science - Communication Disorders
Brigham Young University (Current)
Provo, UT 8460204.2026
Associate of Science - Pre-business
Weber State University
Ogden, UT 8440308.2021
High School Diploma -
Layton High School
Layton, UT 8404105.2020
Skills
- Great communication and interpersonal skills
- Empathetic towards others
- Analytical thinker
- Adaptable to different circumstances
- Organized
- Problem solver
- Reliable and accountable
- Detail-oriented
- Patient
- Loyal
Timeline
Sales Associate
Durks Plumbing Supply
05.2020 - 08.2023
Job Site Assistant
Dalton Construction
05.2019 - 09.2019
Housekeeping and Laundry Attendant
Hilton Hotel
05.2018 - 08.2018
Office Manager
Summit Speech Therapy
05.2017 - 08.2017
Bachelor of Science - Communication Disorders
Brigham Young University (Current)
Associate of Science - Pre-business
Weber State University
High School Diploma -
Layton High School
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