Alaina Cassel
Schwenksville,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Froster/Baker/Guest Service Representative/Assistant Manager
? Nothing Bundt Cakes
Collegeville, Pennsylvania
01.2025 - Current
- Operated ovens and other equipment to bake products according to established recipes.
- Operated ovens and mixers to bake cakes.
- Maintained cleanliness and organization in the baking area and equipment.
- Maintained cleanliness and organization of the frosting station.
- Assisted in mixing and preparing frosting recipes according to guidelines.
- Decorated cakes with precision using various frosting techniques.
- Followed food safety guidelines while preparing all food items.
- Assisted guests with check-in and check-out processes efficiently.
- Managed guest inquiries and resolved complaints promptly and courteously.
- Handled customer inquiries and resolved issues efficiently.
- Assisted in managing daily store operations and employee schedules.
- Provided training and support to new team members on procedures.
Server
Bella Cucina
Perkiomenville, Pennsylvania
01.2026 - 05.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and answered questions about ingredients.
- Processed customer orders efficiently using restaurant point-of-sale system.
- Maintained cleanliness and organization of dining area and service stations.
- Handled customer payments accurately and managed cash register operations.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Computer Science
Montgomery County Community College
Blue Bell, PA12-2027
High School Diploma -
PA Virtual Cyber School
King Of Prussia, PA06-2024
Skills
- Food safety practices
- Inventory management
- Shift scheduling
- Time management
- Team leadership
- Problem solving
- Customer service
- Multitasking
- Team collaboration
- Quick learner
Timeline
Server
Bella Cucina
01.2026 - 05.2026
Froster/Baker/Guest Service Representative/Assistant Manager
? Nothing Bundt Cakes
01.2025 - Current
Computer Science
Montgomery County Community College
High School Diploma -
PA Virtual Cyber School