Alaina Chapman
Eunice,LA
Summary
Dynamic and dedicated Medical Assistant with experience at Hebert Medical Group, excelling in patient care and clinical documentation. Proven ability to enhance customer service and ensure HIPAA compliance, fostering trust and satisfaction. Skilled in electronic medical records and effective communication, contributing to a safe and efficient healthcare environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Louisiana ENT Specialist
05.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Owner/ Dog Groomer
Shaggy Chic Pet Grooming
04.2020 - 05.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Aligned grooming services with brand promise for quality and customer care.
- Ordered supplies for forecasted grooming demands.
- Groomed, bathed, dried pets
Medical Assistant
Hebert Medical Group
08.2019 - 04.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
Medical Assistant -
U.S. Career Institute
Fort Collins, COHigh School Diploma - General Studies
Eunice High School
Eunice, LA05.2015
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Clinical documentation
- Data entry
- Reliable team player
- Procedure assistance
- Electronic medical records
- Appointment setting
Certification
Medical Assistant
Timeline
Medical Assistant
Louisiana ENT Specialist
05.2024 - Current
Owner/ Dog Groomer
Shaggy Chic Pet Grooming
04.2020 - 05.2024
Medical Assistant
Hebert Medical Group
08.2019 - 04.2020
Medical Assistant -
U.S. Career Institute
High School Diploma - General Studies
Eunice High School
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