Alaina COX
IL
Summary
Detail-oriented, adaptable student, professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Ethereal
11.2024 - Current
- Managed the espresso machine and served customers at a busy café
- Maintained cleanliness and organization of the coffee bar area
- Crafted specialty coffee drinks and provided recommendations to customers
- Handled cash transactions and operated the POS system
- Assisted in inventory management and restocking of supplies
Marketing Assistant
ECH Counseling
08.2021 - Current
- Researched, brainstormed, and generated creative ideas and marketing campaigns
- Produced content abiding by direction and strategic communication objectives
- Designed and created marketing materials by writing copy and formatting content and graphics
- Developed strategies, improving on existing and past marketing efforts
- Generated reports and metrics, continually fine-tuning overall marketing strategy
Barista
Grounds
04.2023 - 10.2024
- Strong communication and customer service skills
- Experience handling cash transactions and using POS systems
- Proven ability to work well in a team and maintain a positive attitude
- Experience preparing and serving a variety of coffee and espresso beverages
- Skilled in following recipes and instructions to create high-quality drinks
Sales Associate
Discovery
08.2022 - 01.2023
- Managed and maintained customer relationships to drive sales growth
- Provided exceptional customer service and support to meet and exceed sales targets
- Assisted customers with product selection and provided in-depth product knowledge
- Maintained a clean and organized store environment to enhance the customer shopping experience
- Collaborated with team members to achieve sales goals and deliver excellent service
Food Service Associate
Rusty Malts
06.2020 - 10.2021
- Managed cash registers and processed customer transactions in a fast-paced retail environment
- Prepared and served food and beverages according to company standards and health regulations
- Maintained cleanliness and organization of dining areas and kitchen facilities
- Collaborated with team members to ensure efficient service and customer satisfaction
Education
Associate of Science - Biology
Mchenry Community College
Crystal Lake, IL05.2024
High School Diploma - undefined
Mchenry West High School
McHenry, IL05.2022
Skills
- Problem solving
- Cleaning
- Customer service
- Critical thinking
- Technology savvy
- Friendly
- Cash Register Operations
- Calm and Professional Under Pressure
Certification
Basic Life Support (BLS certification)
Timeline
Barista
Ethereal
11.2024 - Current
Barista
Grounds
04.2023 - 10.2024
Sales Associate
Discovery
08.2022 - 01.2023
Marketing Assistant
ECH Counseling
08.2021 - Current
Food Service Associate
Rusty Malts
06.2020 - 10.2021
High School Diploma - undefined
Mchenry West High School
Basic Life Support (BLS certification)
Associate of Science - Biology
Mchenry Community College
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