Alaina Gerdes
Des Moines
Summary
Dedicated professional with experience at Health and Human Services, skilled in data management and team collaboration. Successfully supported youth in transition programs, enhancing vocational opportunities while effectively managing case-loads. Strong attention to detail and time management abilities contributed to reducing staff workload and improving service delivery.
Overview
3
3
years of professional experience
Work History
Juvenile Reentry Systems Effort (JReS) Assistant
Health and Human Services
08.2023 - Current
- Managed coworker caseloads to ehance organizational efficiency.
- Compiled and stored client data for accurate record-keeping, and program evaluation.
- Authored quarterly reports for contracted partners, Iowa Vocational Rehabilitation Services (IVRS).
- Designed client surveys to gather essential feedback pertaining to the program.
- Analyzed and visualized data for presentation to stakeholders and partners.
Juvenile Reentry Intern
Department of Human Rights
09.2022 - 08.2023
- Facilitated vocational and educational services for youth in Qualified Residential Treatment Programs through Pre-Employment Transition Services.
- Developed and distributed Pre-ETS materials to program participants.
- Managed coworker caseloads to enhance organizational efficiency.
- Supported staff in daily tasks, reducing workload pressures.
- Presented program details to stakeholders and partners to foster collaboration.
Education
Master of Arts - In Policing Administration And Criminology
John Jay College of Criminal Justice
New York, NY05-2025
Advanced Certificate - Crime Prevention And Analysis
John Jay College of Criminal Justice
New York, NY05-2025
Bachelor of Arts - In Psychology And Criminal Justice
Simpson College
Indianola, IA05-2023
High School Diploma -
Knoxville Highschool
Knoxville, IA05-2019
Skills
- Problem-solving
- Workflow optimization
- Effective communication
- Data entry
- Team oversight
- Presenting ideas and plans
- Teamwork and collaboration
Timeline
Juvenile Reentry Systems Effort (JReS) Assistant
Health and Human Services
08.2023 - Current
Juvenile Reentry Intern
Department of Human Rights
09.2022 - 08.2023
Master of Arts - In Policing Administration And Criminology
John Jay College of Criminal Justice
Advanced Certificate - Crime Prevention And Analysis
John Jay College of Criminal Justice
Bachelor of Arts - In Psychology And Criminal Justice
Simpson College
High School Diploma -
Knoxville Highschool
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