Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Ugasco

Liberty

Summary

Dynamic Reentry Coordinator at Texas Department of Criminal Justice dedicated to fostering transformative change among inmates to minimize recidivism rates.

Overview

5
5
years of professional experience

Work History

Reentry Coordinator

Texas Department Of Criminal Justice
09.2022 - Current
  • Assisted clients with reentry planning and resource identification for successful community reintegration.
  • Coordinated support services, including housing, employment, and counseling to facilitate client needs.
  • Maintained accurate client records and documentation to ensure compliance with organizational standards.
  • Collaborated with local organizations to establish referral networks for enhanced service delivery.
  • Engaged in continuous learning of best practices in reentry services to improve support strategies.
  • Organized community-building events that fostered positive connections between returning citizens and their neighborhoods.
  • Maintained accurate case records, ensuring compliance with federal regulations and facilitating data-driven decision making.
  • Conducted comprehensive patient assessments and evaluated patient care plans.
  • Mentored new staff members and interns, providing guidance and sharing expertise on effective reentry coordination practices.
  • Conducted comprehensive assessments of clients'' needs, strengths, and barriers, informing appropriate support strategies.

Correctional Officer

Texas Department Of Criminal Justice
01.2022 - 09.2022
  • Monitored inmate behavior and compliance with facility rules to ensure safety and security.
  • Conducted regular inspections of living areas and common spaces for contraband or safety hazards.
  • Responded promptly to incidents, employing de-escalation techniques to manage conflicts effectively.
  • Documented daily activities, incidents, and inmate interactions in appropriate reports for record-keeping.

File Maintenance Manager

Kroger
02.2021 - 12.2021
  • Coordinated file management processes to ensure accurate inventory and documentation control.
  • Implemented efficient filing systems, enhancing accessibility and retrieval times for critical documents.
  • Trained team members on best practices in file maintenance and data entry accuracy.
  • Developed standard operating procedures for file organization, improving overall operational efficiency.
  • Maintained up-to-date knowledge of industry standards and regulatory requirements related to file management practices.
  • Trained staff members on proper file maintenance practices, fostering a culture of accountability and organization throughout the workplace.

Education

Criminal Justice

Sam Houston State University
Huntsville, TX
05.2021

Bachelor of Arts - Criminal Justice

Sam Houston State University
Huntsville, TX
05.2016

High School Diploma -

Barbers Hill High School
Monte Rio, CA
06.2012

Skills

  • Restorative justice
  • Peer support
  • Recidivism reduction
  • Client assessment
  • Housing support
  • Problem-solving
  • Time management
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking
  • Active listening
  • Effective communication
  • Rehabilitation treatment planning
  • Client advocacy
  • Conflict resolution
  • Analytical thinking
  • Motivational interviewing
  • De-escalation techniques
  • Crisis management
  • Report writing
  • Knowledge of parole votes
  • Knowledge of the criminal justice system

Timeline

Reentry Coordinator

Texas Department Of Criminal Justice
09.2022 - Current

Correctional Officer

Texas Department Of Criminal Justice
01.2022 - 09.2022

File Maintenance Manager

Kroger
02.2021 - 12.2021

Criminal Justice

Sam Houston State University

Bachelor of Arts - Criminal Justice

Sam Houston State University

High School Diploma -

Barbers Hill High School