Alaina Henao-Megia
San Diego,CA
Summary
Dynamic and detail-oriented Communication Studies student with strong communication strategies. Proven experience as an Operations Associate at Louis Vuitton and a Team Coordinator at Gucci, where I honed my skills in project coordination, client relations, and team collaboration. Adept at fostering positive relationships and delivering exceptional support in fast-paced environments. Seeking to leverage my background in luxury retail and current degrees in Liberal Arts to contribute effectively in a public relations/ communications role, driving brand visibility and engagement. Committed to applying creative problem-solving and strong interpersonal skills to support strategic communication initiatives.
Overview
4
4
years of professional experience
Work History
Operations Associate
Louis Vuitton
04.2024 - 06.2024
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Collaborated with cross-functional teams to achieve project goals and meet deadlines.
- Managed inventory levels for optimal product availability and reduced waste.
- Followed shipping and receiving procedures for goods and materials.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
Team Coordinator
Gucci
06.2022 - 03.2024
- As a Team Coordinator at Gucci, I play a pivotal role in orchestrating various aspects of the store's operations, ensuring a seamless and elevated customer experience
- My responsibilities extend across a spectrum of critical functions, showcasing a multifaceted skill set and commitment to the brand's excellence.
- Developed strong relationships with cross-functional teams, facilitating collaborative efforts towards shared goals.
- Worked with customer service to handle escalated customer issues.
Office Assistant
D&D Lift, Inc.
10.2020 - 03.2022
- As an Office Assistant, I was responsible for initial customer interactions, directing them to the appropriate services, working on statements and invoices, filing important documents, and analyzing data spreadsheets on Quickbooks.
Education
Bachelor of Arts - Communication
San Diego State University
San Diego, CA05.2026
Associate of Arts - Communication
Las Positas College
Livermore, CA05.2024
Skills
Computer literacy
Communication skills
Team Support
Operational Efficiency
Administrative Support
Time management
Microsoft Word
Guest services
Documentation review
Leadership
Visual Merchandising
Cash Handling
Problem-Solving
Interpersonal Skills
Timeline
Operations Associate
Louis Vuitton
04.2024 - 06.2024
Team Coordinator
Gucci
06.2022 - 03.2024
Office Assistant
D&D Lift, Inc.
10.2020 - 03.2022
Bachelor of Arts - Communication
San Diego State University
Associate of Arts - Communication
Las Positas College