Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alaina Maraman

Lakeland

Summary

Adaptable professional known for exceptional problem-solving skills and effective communication. Experience includes team collaboration and mentoring, with a focus on maintaining operational standards and delivering outstanding customer experiences.

Overview

4
4
years of professional experience

Work History

Service Advocate

Target Corporation
Lakeland
06.2023 - Current
  • Collaborated with team members to maintain a clean and organized sales floor.
  • Educated guests on promotions, sales, and loyalty programs available in-store.
  • Assisted customers with inquiries about products and services.
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Processed transactions accurately using point-of-sale systems and cash handling procedures.

Manager

Five Below
Lakeland
03.2021 - 08.2023
  • Supervised daily operations and ensured adherence to company policies.
  • Trained and mentored team members on customer service standards.
  • Managed inventory levels and facilitated restocking of merchandise.
  • Implemented visual merchandising standards to enhance product displays.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Associate of Arts - Liberal Arts

Polk State College
Lakeland, FL
05-2025

Bachelor of Science - Health Sciences

University of South Florida
Temple Terrace, FL

Skills

  • Customer service
  • Effective communication
  • Problem resolution
  • Team collaboration
  • Health education
  • Data analysis
  • Complaint handling

Timeline

Service Advocate

Target Corporation
06.2023 - Current

Manager

Five Below
03.2021 - 08.2023

Associate of Arts - Liberal Arts

Polk State College

Bachelor of Science - Health Sciences

University of South Florida

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