Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alaina Nevedale

Baltimore,MD

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Server

P.F Changs
10.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

RA Sushi
04.2022 - 10.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Store Manager

Spirit Halloween Store
08.2014 - 11.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Shipment Manager

Old Navy
04.2018 - 03.2020
  • Built a positive work environment that encouraged collaboration among team members while emphasizing accountability towards individual responsibilities.
  • Enhanced shipment efficiency by streamlining processes and implementing innovative tracking systems.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Education

Medical Assistant

Allstate Career
Baltimore, MD
08-2015

GED -

Dundalk High School
Dundalk
06-2013

Skills

  • Strong work ethic
  • Task prioritization
  • Guest engagement
  • Exceptional customer service
  • Positive and professional
  • Multitasking

Timeline

Server

P.F Changs
10.2024 - Current

Server

RA Sushi
04.2022 - 10.2024

Shipment Manager

Old Navy
04.2018 - 03.2020

Store Manager

Spirit Halloween Store
08.2014 - 11.2021

Medical Assistant

Allstate Career

GED -

Dundalk High School

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