Alaina Pederson
Albertville,MN
Summary
Proven track record in enhancing customer experiences and sales floor efficiency, demonstrated at Willy Mccoys and Target. Excelled in multitasking and team collaboration, significantly improving service quality and inventory management. Skilled in cash handling and guest engagement, consistently prioritizing customer satisfaction and operational goals.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Willy Mccoys
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution.
General Merchandiser
Target
09.2020 - 06.2024
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
Education
Marketing Management
University of St. Thomas
Saint Paul, MN05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Cash handling
- Team collaboration
- Calm demeanor
- Time management
- Dependable and reliable
- Goal setting and prioritization
- Attention to detail
- Inventory audits
- Quality control
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Traveling
- Avid Reader
- Volunteering
- Crafting and DIY Projects
- Dance
- Social Media
Timeline
Server
Willy Mccoys
05.2023 - Current
General Merchandiser
Target
09.2020 - 06.2024
Marketing Management
University of St. Thomas
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