Alaina Schleiter
Goose Creek,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Skills
- Issue Resolution
- Reliable & Trustworthy
- Computer Skills
- Friendly, Positive Attitude
- Microsoft Office
- Prompt
- Client Service and Rapport
- Work Planning and Prioritization
- Problem-Solving
- Analytical Thinking
- Adaptability
- Integrity and Honesty
- Attention to Detail
- Basic Math
- Organizational Skills
- Project Coordination
Work History
Lead Consultant
Fedex Office
06.2022 - 10.2023
- Determined project deliverables and tasks based on milestone dates and deadlines.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality and conformance.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Store Consultant
Fedex Office
03.2022 - 06.2022
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
Baker
Creme by Sarah Ashley, Inc.
10.2019 - 02.2022
- Rolled, cut and shaped dough to cookies and cupcakes.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Met with customers to discuss needed bakery items and take orders.
- Organized store by returning merchandise to proper areas and restocked displays.
Teacher
Turning Point Dance Studio
07.2020 - 07.2021
- Taught classes and choreographed dances for 4 classes with kids ranging in age from 6-18.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Differentiated instruction according to student skill level.
Second Company Dancer
Ballet 5:8
07.2019 - 05.2021
- Danced and performed with company, trainees, and studio company.
- Learned choreography quickly and adapted to changes in choreography seamlessly by maintaining physical and mental flexibility.
- Worked closely with choreographers to perfect performance of dance moves.
- Trained, exercised, and attended dance classes to maintain high levels of technical proficiency, physical stamina, and physical fitness.
Education
GED -
Oak Mt High School
Birmingham, ALTimeline
Lead Consultant
Fedex Office
06.2022 - 10.2023
Store Consultant
Fedex Office
03.2022 - 06.2022
Teacher
Turning Point Dance Studio
07.2020 - 07.2021
Baker
Creme by Sarah Ashley, Inc.
10.2019 - 02.2022
Second Company Dancer
Ballet 5:8
07.2019 - 05.2021
GED -
Oak Mt High School