Latareo Minnis
New York,NY
Summary
Dynamic Lead Consultant at FedEx Office with a proven track record in enhancing operational efficiency and client satisfaction. Expert in team leadership and business analysis, I successfully developed training programs that improved onboarding effectiveness. Skilled in data analysis and problem-solving, I consistently deliver projects on time and within budget.
Overview
4
4
years of professional experience
Work History
Lead Consultant
FedEx Office
10.2021 - Current
- Led cross-functional teams to enhance operational efficiency and streamline workflow processes.
- Developed and implemented training programs for new consultants, improving onboarding effectiveness.
- Analyzed customer feedback to drive enhancements in service delivery and client satisfaction levels.
- Managed project timelines and resources, ensuring successful completion of deliverables within budget constraints.
Education
High School Diploma -
C.R Walker Senior High School
Skills
- Team leadership & development
- Issue resolution
- Processes and procedures
- Business analysis
- Problem-solving
- Multitasking and organization
- Data analysis
- Decision-making
- Verbal and written communication
Timeline
Lead Consultant
FedEx Office
10.2021 - Current
High School Diploma -
C.R Walker Senior High School