Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team.
Overview
21
21
years of professional experience
Work History
Product Specialist
Productions Plus
08.2014 - Current
Researched product's technical specifications and accurately communicated information.
Offered assistance in implementing and developing training programs.
Improved lead generation efforts through targeted email marketing campaigns, resulting in increased conversion rates.
Logged phone numbers and email addresses to contact customers for follow-ups.
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Responded proactively and positively to rapid change.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Jewelry Designer
Laira+Lou Jewelry
04.2006 - Current
Coordinated photoshoots for marketing materials, capturing the essence of each collection beautifully.
Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
Enhanced jewelry designs by incorporating innovative materials and techniques.
Designed bespoke pieces for high-profile clientele, exceeding expectations with exquisite craftsmanship and attention to detail.
Communicated effectively with clients to understand their needs and preferences for customized pieces.
Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
Modified designs to meet client demands.
Collaborated with production team for efficient manufacturing and timely delivery of custom orders.
Conducted research of seasonal market trends and customer buying preferences.
Model
Bmg Talent
02.2003 - Current
Adapted quickly to changing environments for continued professionalism under pressure.
Remained focused, motivated and professional throughout long shoots and events.
Secured repeat bookings through outstanding professionalism and versatility.
Promoted products and services by posing for commercials, live shows, and photo shoots.
Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
Forged constructive relationships with photographers, creative directors and fashion professionals for productive working environments.
Maintained a strong social media presence to promote brands effectively, gaining thousands of followers and increasing engagement.
Performed well under pressure in fast-paced environments like runway shows or photoshoots ensuring timely project completion.
Kept up with personal care to cut down on wait times for hair, makeup and styling.
Networked with industry professionals at events, fostering valuable relationships that led to future opportunities.
Education
Bachelor of Arts - Communication Studies
University of Phoenix
Tempe, AZ
10.2013
Skills
Customer Engagement
Product Training
Product Launches
Pricing strategy
Product Demonstrations
Outstanding interpersonal skills
Teamwork and Collaboration
Organizational Skills
Interpersonal Skills
Timeline
Product Specialist
Productions Plus
08.2014 - Current
Jewelry Designer
Laira+Lou Jewelry
04.2006 - Current
Model
Bmg Talent
02.2003 - Current
Bachelor of Arts - Communication Studies
University of Phoenix
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