Alam Rosario
Cocoa Beach
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
OTO Development
2021.09 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Construction Worker
Sabatino Construction Group
2020.02 - 2021.06
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Education
High School Diploma -
Cocoa Beach Jr/sr Highschool
Cocoa Beach, FL05.2021
Skills
- Cash Register Operation
- Time Management
- Guest Relations
- Product Knowledge
- Safe Food Handling
- Customer Complaint Resolution
- Customer Relationship Management
- Social Perception
Certification
- Hospitality Resource Supply, Hilton Garden in.
Languages
Spanish
Native or Bilingual
Timeline
Barista
OTO Development
2021.09 - Current
Construction Worker
Sabatino Construction Group
2020.02 - 2021.06
High School Diploma -
Cocoa Beach Jr/sr Highschool
- Hospitality Resource Supply, Hilton Garden in.
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