ALAN BISONO
Medford,NY
Summary
Hello my name is Alan Bisono. I’ll say I am a Reliable candidate with years of experience serving as a driver helper for various companies. Responsible for assisting with loading, unloading, preparing, and organizing materials and ensuring that deliveries are completed in a timely manner. Excellent problem solving, communication, and time management abilities. Dedicated to providing exceptional customer service and adhering to safety protocols. Operates well in both individual and team capacities, as well as results-driven with a passion for growth and efficiency to meet company needs. I am a family man with 2 beautiful girls and a lovely wife.
Overview
9
9
years of professional experience
Work History
Driver Helper
Food Authority
Commack, NY
09.2023 - Current
- Developed strong problem solving skills through resolving customer complaints in a timely manner.
- Assisted driver in loading and unloading merchandise from truck using appropriate lifting techniques.
- Responded quickly and professionally when called upon to make emergency deliveries outside normal route schedule.
- Conducted daily maintenance checks on assigned vehicle including fluid levels.
- Help driver with filling out paper work.
- Work with a Scanner/ double checking the scanner making sure everything was scanned.
Delivery Driver
DiCarlo Food
Holtsville, NY
01.2023 - 12.2025
- Delivered food products to customers, ensuring timely and accurate service.
- Managed route planning and navigation to optimize delivery efficiency.
- Conducted vehicle inspections to maintain safety standards and compliance.
- Assisted in training new drivers on company policies and delivery processes.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Operated non-CDL vehicles to ensure timely deliveries and pickups.
- Conducted pre-trip inspections to maintain vehicle safety and compliance.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
FedEx
Bethpage, NY
11.2020 - 03.2022
- Verified items and model numbers to match products on invoice with quantities loaded.
- Loaded and unloaded delivery vehicles with accuracy ensuring all items were accounted for.
- Monitored road and weather conditions for safe driving.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Complied with DOT regulations in all aspects of delivery.
- Confirmed all packages were properly labeled.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Accurately estimated arrival times based upon traffic conditions, weather conditions, or other unexpected delays encountered along the way.
Assistant Press Operator
WestRock
Patchogue, NY
09.2019 - 01.2020
- Adhered strictly to established procedures for loading paper rolls into printers correctly.
- Monitored environmental factors such as humidity and temperature that impacted equipment performance and made necessary adjustments.
- Adjusted feeder mechanisms, tension controls, ink flow systems, print pressure settings and other related components according to job specifications.
- Controlled workflow scheduling or job tracking using computer database software.
- Analyzed job tickets thoroughly before beginning each project; consulted with supervisor if clarification was required.
- Leveraged hand pallet jack, electronic truck and forklift to move articles.
Dispatcher Office Assistant
L & E Produce
Brooklyn, NY
03.2017 - 08.2019
- Attended industry events and conferences to network with other businesses.
- Identified potential areas for improvement within existing operations procedures in order to increase efficiency.
- Performed daily administrative tasks such as filing paperwork, scheduling appointments, updating databases.
- Dispatched staff members according to established protocols while providing guidance when needed.
- Developed efficient processes for managing incoming calls and emails in a timely manner.
Education
Associate of Science - Computer Science
Southern New Hampshire University
Hooksett, NHHigh School Diploma - undefined
Walter G.O Connell Copiague High School
01.2019
Skills
- Customer Service
- Loading and unloading Procedures
- Truck Driver
- MS Office
- Driver assistance
- Organization
- Heavy lifting
- Customer service
- Positive attitude
- Valid Driver's license
Languages
Spanish
English
Timeline
Driver Helper
Food Authority
09.2023 - Current
Delivery Driver
DiCarlo Food
01.2023 - 12.2025
FedEx
11.2020 - 03.2022
Assistant Press Operator
WestRock
09.2019 - 01.2020
Dispatcher Office Assistant
L & E Produce
03.2017 - 08.2019
High School Diploma - undefined
Walter G.O Connell Copiague High School
Associate of Science - Computer Science
Southern New Hampshire University