Alan Castanon
Beaverton,OR
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Food Server
Lolly Elliot
12900 SW 9th St, Beaverton, OR 97005
02.2020 - Current
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained clean and organized dining area for enjoyable guest experience.
Education
High School Diploma -
Aloha High School
Beaverton, OR01.2022
Skills
- Dining area maintenance
- Quality Control
- Food handling
- Order Verification
- Guest Relations
- Professional Attitude
- Cleanliness standards
- Memory retention
- Interpersonal Skills
Languages
Spanish
Native or Bilingual
Timeline
Food Server
Lolly Elliot
02.2020 - Current
High School Diploma -
Aloha High School