Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alan Garcia

Holtville

Summary

Dynamic customer service professional with a proven track record at AutoZone, enhancing client satisfaction through innovative service processes. Skilled in customer retention and team training, I excel in fostering positive customer experiences while accurately managing transactions. Committed to delivering exceptional service and driving results in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Customer Service

AutoZone
03.2023 - Current
  • Increased client satisfaction by providing excellent customer service.
  • Developed customer service processes to improve customer satisfaction.
  • Oversaw customer service team training and development.
  • Greeted customers at counter and provided excellent customer service.

Front End Associate

Wal-Mart Supercenter
09.2019 - 01.2020
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

No Degree - Pre-Engineering

Imperial Valley College
Imperial, CA
11-2021

High School Diploma -

Holtville High School
Holtville
06-2019

Skills

  • Customer service orientation
  • Customer service representation
  • Customer service and retention
  • Customer service and assistance

Languages

Spanish
Limited Working

Timeline

Customer Service

AutoZone
03.2023 - Current

Front End Associate

Wal-Mart Supercenter
09.2019 - 01.2020

No Degree - Pre-Engineering

Imperial Valley College

High School Diploma -

Holtville High School

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Alan Garcia