Alan Gonzalez
El Cajon,CA
Summary
Experienced Permitting Manager at EZ Solar & Roofing, with expertise in operations management and strategic problem-solving. Demonstrated success in optimizing team productivity and enhancing customer satisfaction. Proficient in multitasking, consistently driving process improvements to maximize operational efficiency. Proven ability to elevate service delivery and safety standards, with a strong commitment to achieving exceptional outcomes.
Overview
4
4
years of professional experience
Work History
Permitting Manager
EZ Solar & Roofing
01.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established team priorities, maintained schedules and monitored performance.
Operations Supervisor
EZ Solar & Roofing
01.2021 - Current
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with General Manager in different operational issues and promotional activities.
- Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
- Maintained a safe work environment by prioritizing employee health and safety in all decision-making processes.
- Coordinated with other departments on joint projects, streamlining processes for maximum efficiency across all business units.
- Reported issues to higher management with great detail.
Delivery Driver
Ontrac
06.2020 - 01.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Architecture
Universidad De Guadalajara
Calz. Revolución 1500, Olímpica, 44420 Guadalajara08-2027
High School Diploma -
Cheviot Hills High School
9200 Cattaraugus Ave, Los Angeles, CA 9003408-2018
Skills
- Multitasking Abilities
- Professionalism
- Expectation setting
- Multitasking
- Operations Management
- Reporting and documenting
- Problem-solving abilities
Operational Efficiency Award
Tell us about you operational efficency award.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Permitting Manager
EZ Solar & Roofing
01.2021 - Current
Operations Supervisor
EZ Solar & Roofing
01.2021 - Current
Delivery Driver
Ontrac
06.2020 - 01.2021
Architecture
Universidad De Guadalajara
High School Diploma -
Cheviot Hills High School
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