Alan Gutierrez
Summary
Driven, determined and upbeat with proven team leadership and customer service excellence. Skilled in money handling and decision-making. Effectively boosted performance and service quality. Excelled in staff training, inventory management, and fostering a positive work environment. Ability to multitask and an understanding of consumer preferences.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Foot Locker
08.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strong working relationships with staff, fostering a positive work environment.
Crew Member
Little Caesars Pizza
05.2017 - 08.2019
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Education
Whittier High School
Whittier, CA06-2019
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Foot Locker
08.2019 - Current
Crew Member
Little Caesars Pizza
05.2017 - 08.2019
Whittier High School