Human Resources and Labor Relations professional responsible for managing employee relations and collective bargaining processes in a unionized environment.
Serve as primary contact for labor relations and HR policy inquiries, resolving routine matters and escalating complex issues to leadership.
Support union contract negotiations by preparing required documents, records, and briefing materials for meetings with labor organizations.
Act as initial liaison for employee complaints, conducting intake assessments and coordinating investigations into harassment, workplace concerns, and policy violations.
A NONPROFIT REHABILITATION CENTER IN CENTRAL OHIO OFFERING TREATMENT FOR DRUG, ALCOHOL & GAMBLING ADDICTIONS.
EMPLOYEE AND LABOR RELATIONS BUSINESS PARTNER
COCA-COLA CONSOLIDATED, INC.
Charlotte, NC
01.2017 - 01.2024
Supported the Labor and Employee Relations functions within the Central Market Unit for 10 unionized facilities with over 1,000 teammates.
Negotiated over 30 labor contracts as the 1st or 2nd chair leader successfully coming in under budget and meeting the primary objectives of the labor strategy.
Manage site Labor Relations activities for unionized facilities including grievance processing and resolution, arbitration preparation, memorandum of agreements and daily union communications and coordination.
Provide expertise, consultation, guidance and coaching to managers and HRBPs regarding compliance with contract, policies, practices, procedures to address employee behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions.
Conducted complex investigations into discrimination, sexual harassment and other workplace claims.
Conduct consistent facility visits promoting positive employee engagement and facilitating and scheduling Workforce Engagement sessions.
LARGEST COCA-COLA BOTTLER IN THE UNITES STATES WITH SALES OF $6.7B
EMPLOYEE AND LABOR RELATIONS BUSINESS PARTNER
COCA-COLA REFRESHMENTS
Atlanta, GA
01.2015 - 01.2017
Employee Relations Manager
GLATFELTER
Chillicothe, OH
01.2009 - 01.2015
Served as the mill's primary representative with union officials, in three separate unions with over 1,000 employees, pertaining to disciplinary actions, reductions in force, arbitrations, labor charges, grievances, and contract administration.
Drafted company responses to all Unfair Labor Practice and EEOC charges resulting in 100% of the charges filed being dismissed.
Reduced the average annual grievances filed by 60% through positive employee / union relationship building.
Established communication process with union negotiating committees to review on-going job reductions which eliminated incessant grievances and unfair labor practice charges.
Advised management team in application and interpretation of labor relations policies and practices and delivered labor relations training to supervisory personnel which resulted in a deeper understanding of the collective bargaining agreement and fewer grievances.
Conducted investigations and made recommendations to resolve employee complaints, harassment charges and internal ethics line complaints.
Global manufacturer of specialty papers and fiber-based engineered materials with sales of $1.8B.
Director, Human Resources
IMAGEPOINT
Knoxville, TN
01.2003 - 01.2009
Promoted to Director role at corporate office in Knoxville, TN, in September 2008. Reported to the CEO with direct supervision of a staff of 8. Responsible for entire Human Resources function for the corporate office and 3 manufacturing plants.
Successfully negotiated a 6 year contract with the Florence plant union that resulted in over $200K+ savings by negotiating a lower starting wage scale and pay increases in only 2 of the 6 contract years.
Achieved a 40% increase in Great Place to Work bi-annual survey results related to respect, fairness, credibility, pride and camaraderie by establishing positive employee relations through fair and equal treatment of all associates.
Implemented in-house recruiting of all hourly associates realizing annualized savings of $200K over temporary agency bill rates.
Secured state funds for on-site training reimbursement that realized $100K in grants and state tax credits.
Country's former largest producer of brand imaging signage with 2008 sales of $150M. The company began liquidation in January 2009.
Director of Human Resources
GALERIE
Hebron, KY
01.1996 - 01.2003
Created and directed Human Resources department with direct supervision of a staff of 3. Developed and established performance management, progressive discipline policy and competitive benefits plan.
Supported over 1200% sales growth in 7 years as a strategic partner in workforce planning.
Selected as senior manager assigned to coordinate the construction of a new 277,000 square foot facility in Northern Kentucky.
Established a satellite assembly facility, in a high unemployment county in southeastern Ohio, to address the local unskilled labor shortage in 1997.
Industry leader in the design and assembly of candy related gifts for the retail sector employing more than 300 personnel at 3 facilities in the U.S. and Mexico.
Human Resources Director, Personnel / Facilities Manager
AMKO PLASTICS, INC.
Cincinnati, OH
Leading manufacturer of plastic film, bags and envelopes employing more than 300 personnel.
Packaging Supervisor
AVON PRODUCTS, INC.
Springdale, OH
International cosmetics manufacturer
Timeline
LABOR RELATIONS MANAGER
MARYHAVEN
01.2024 - Current
EMPLOYEE AND LABOR RELATIONS BUSINESS PARTNER
COCA-COLA CONSOLIDATED, INC.
01.2017 - 01.2024
EMPLOYEE AND LABOR RELATIONS BUSINESS PARTNER
COCA-COLA REFRESHMENTS
01.2015 - 01.2017
Employee Relations Manager
GLATFELTER
01.2009 - 01.2015
Director, Human Resources
IMAGEPOINT
01.2003 - 01.2009
Director of Human Resources
GALERIE
01.1996 - 01.2003
Human Resources Director, Personnel / Facilities Manager