Customer Service and Sales Associate with experience working in a store environment, and excelling in customer service. Skilled in building lasting customer relationships. Achieved significant repeat business through customer interactions.
Overview
1
1
year of professional experience
Work History
Customer Service and Sales Associate
Critters Pet Shop
05.2023 - Current
Provided positive first impressions to welcome existing, new, and potential customers.
Prepared merchandise for sales floor by pricing or tagging.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Solved customer challenges by offering relevant products and services.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Built relationships with customers to encourage repeat business.
Engaged with customers to effectively build rapport and lasting relationships.
Education
Associate of Science - Biology
Elgin Community College
Elgin, Illinois
05.2026
High School Diploma -
South Elgin High School
South Elgin, Illinois
05.2024
Skills
Promotional support
Product Sales
Inventory Control
POS System Operation
Problem-solving skills and intuition
Flexible Schedule
Timeline
Customer Service and Sales Associate
Critters Pet Shop
05.2023 - Current
Associate of Science - Biology
Elgin Community College
High School Diploma -
South Elgin High School
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