Alan Levine
Buffalo,NY
Summary
Goal-driven [Job Title] with extensive knowledge of medical devices. Proven ability to establish and maintain professional relationships with physicians and administrative staff, resulting in consistent revenue streams. Utilizes innovative thinking and in-depth understanding of products and services to develop tailored solutions that drive customer loyalty, retention, and revenue growth.
Overview
2025
2025
years of professional experience
8
8
years of post-secondary education
Work History
On-Site Specialist/Senior On-Site Specialist
Stryker
Buffalo, NY
2 2023 - Current
- Provide on-site technical and clinical surgical support and troubleshooting assistance for two hospitals, each with more than 10 operating rooms
- Assisted surgeons, O.R. staff, and other hospital personnel using Stryker Endoscopy products and equipment, including the Stryker 1488 towers, 1688 towers, and Stryker SwitchPoint 3 integration.
- Ensure customer satisfaction and loyalty while building strong relationships with surgeons, O.R. staff, key opinion leaders, and all related hospital personnel.
- Reprocessing of Stryker equipment includes two trays, three cameras, and eight scopes.
- Managing and ordering an inventory of robot arms for the hospital involves up to 18 arms of each type and 15 different types of robot arms.
- Conduct monthly training sessions and educational programs for healthcare professionals on the proper use, maintenance, and troubleshooting of Stryker Endoscopy products.
- Maintain accurate records of customer interactions, service requests, technical issues, and product performance data for 15 towers and 28 operating rooms.
- Prepare monthly reports along with recommendations for internal management and sales teams to review.
Assigned Recruiter
Aerotek Staffing & Recruiting
Buffalo, NY
02.2021 - 10.2022
- Recruit for over 20 construction trades positions in New York State, including HVAC Technicians, Electricians, Plumbers, Carpenters, Property Managers, Maintenance Technicians, and Construction Workers.
- Achieved an all-time high of weekly spread/profit of $14,091.
Maintained an average spread/profit of $9,000 throughout 2022, with the final week's spread/profit reaching $11,321. - Build and maintain relationships with over 30 contractors to ensure their satisfaction with their roles while addressing any questions they have regarding benefits and payroll.
- Participate in over 10 networking events that focus on business development within the sales territory.
- Sourced contractors using various methods, including Boolean searches, cold calling, job fairs, job postings, and referrals.
- Sustained high performance by making 150 contractor calls, having 30 conversations with new information, conducting 10 interviews, and submitting 5 job applicants each week.
Rehabilitation Technician
ProCore Physical Therapy
Blauvelt, New York
08.2017 - 01.2020
- Engaged with patients of all ages to schedule appointments, track payments, and provide the highest quality of customer service.
- Assessed, tracked, and reported on the exercise programs for up to four patients to enhance the efficiency of the physical therapist.
- Worked in all four offices, allowing me to communicate clearly with the ten physical therapists using industry-standard terms.
- Responsible for managing confidential and sensitive patient information for billing and filing purposes.
Education
Bachelor of Arts - Psychology
University At Buffalo, The State University of New York
Buffalo, NY 09.2016 - Current
Skills
Clinical Support
Technical understanding
Relationship Building
Cold-calling
Hospital Sales
Timeline
Assigned Recruiter
Aerotek Staffing & Recruiting
02.2021 - 10.2022
Rehabilitation Technician
ProCore Physical Therapy
08.2017 - 01.2020
Bachelor of Arts - Psychology
University At Buffalo, The State University of New York
09.2016 - Current
On-Site Specialist/Senior On-Site Specialist
Stryker
2 2023 - Current
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