Summary
Overview
Work History
Education
Skills
Forex Trading
Languages
Timeline
Generic

Alan Lin

Columbia,MD

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at Carolina Crab House where I adeptly managed multiple tables and resolved complaints, boosting guest experiences. Skilled in cash handling and strategic planning, and I excel in fast-paced environments. Not to mention, I'm a hard worker and a quick learner with great organizational skills eager to secure any jobs. Ready to help team achieve company goals!

Overview

5
5
years of professional experience

Work History

Server

Carolina Crab House
05.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Cashier Manager

Kobe Grill
08.2019 - 09.2023
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Coordinated promotional price changes, ensuring accurate pricing information at the register level.
  • Coordinated with marketing department to support in-store promotions, increasing foot traffic and sales.

Assistant Office Receptionist

Sandhill Elementary School
10.2022 - 06.2023
  • Managed high-volume incoming calls and emails, provided accurate information, and directed inquiries to the appropriate staff or departments.
  • Maintained student attendance records, processed late arrivals and early dismissals, and ensured accurate daily attendance reporting.
  • Coordinated appointments and meetings for school administrators, managed the school's event calendar, and scheduled parent-teacher conferences.
  • Managed office supplies inventory, placed orders, and ensured the office was well-stocked and organized.

Education

High School Diploma -

Ashley Ridge High School
Summerville, SC

Bachelor of Science - Advertising And Psychology

University of South Carolina
Columbia, SC
05.2026

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Memory retention
  • Item promotion
  • Goals and performance
  • Strategic Planning
  • Entry/Basic Social Media Marketing
  • Sales Tracking
  • Stop Loss Management
  • Market Trends
  • Trading strategies
  • Technical Analysis
  • Currency Trading
  • Chinese Fluency

Forex Trading

As an intermediate self-taught Forex trader with a solid foundation in market analysis and trading strategies, I have consistently demonstrated the ability to navigate the complexities of the foreign exchange market. My expertise includes conducting thorough technical and fundamental analysis to identify profitable trading opportunities, executing trades with precision, and managing risk through effective use of stop-loss orders and position sizing. I am proficient in utilizing advanced trading platforms and tools to monitor market trends, analyze price movements, and make informed decisions in real-time. My experience extends to managing both short-term and long-term trading positions, with a focus on maximizing returns while minimizing risk exposure. Additionally, I am adept at maintaining detailed trade logs, analyzing performance metrics, and continuously refining strategies to adapt to changing market conditions.

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Server

Carolina Crab House
05.2024 - 08.2024

Assistant Office Receptionist

Sandhill Elementary School
10.2022 - 06.2023

Cashier Manager

Kobe Grill
08.2019 - 09.2023

High School Diploma -

Ashley Ridge High School

Bachelor of Science - Advertising And Psychology

University of South Carolina
Alan Lin