Alan McGuire
Parker,AZ
Summary
Dynamic professional with extensive experience in customer service and workforce management. Adept at building strong client relationships and streamlining operations to drive efficiency and sustainability in agricultural practices and case management services.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Co-Owner/Farm Manager
McGuire Custom Hay Services
Parker, AZ
05.2019 - Current
- Oversee daily operations, ensuring efficient workflow and high-quality service delivery.
- Manage budgeting and financial planning for sustainable business growth.
- Utilize advanced farming equipment and technology to optimize hay production processes.
- Implement process improvements, streamlining operations and reducing costs.
- Cultivate relationships with clients, building trust and repeat business opportunities.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Coordinated logistics for hay distribution, effectively managing inventory levels to meet customer demand accurately.
- Developed crop rotation schedules, optimizing yield while maintaining soil health and sustainability standards.
- Established quality control protocols for harvested hay, ensuring compliance with industry standards and customer specifications.
- Managed farm staff efficiently, providing training and guidance for optimal performance.
- Oversaw the maintenance of farm machinery, resulting in reduced downtime due to repairs or malfunctions.
- Successfully negotiated contracts with buyers to secure favorable terms for the sale of farm products.
Child Abuse Investigator
Arizona Department of Child Safety (DCS
Parker, AZ
09.2015 - 05.2019
- Conducted thorough investigations into child abuse allegations, ensuring compliance with state regulations.
- Collaborated with law enforcement and social services to gather evidence and support case resolutions.
- Developed comprehensive reports detailing findings and recommendations for protective actions.
- Mentored junior investigators, sharing best practices in evidence collection and case management.
- Engaged with community organizations to raise awareness about child safety resources and initiatives.
- Conducted home visits to monitor progress and ensure compliance with family service plans.
- Enhanced child safety by conducting thorough investigations of abuse allegations.
- Collaborated with law enforcement and social service agencies to ensure the wellbeing of at-risk children.
- Developed strong working relationships with local schools, healthcare providers, and other community partners to facilitate timely reporting and response.
- Maintained strict confidentiality in handling sensitive information related to child abuse cases, preserving trust between families and the agency.
- Facilitated successful reunification efforts by closely monitoring family progress toward established goals.
- Streamlined documentation process by meticulously maintaining case records and reports.
- Identified patterns of abuse through detailed analysis of physical, emotional, and behavioral evidence.
- Supported families in accessing relevant resources such as counseling services or parenting classes for improved outcomes post investigation.
- Reduced caseload backlog by efficiently managing multiple investigations simultaneously.
Case Manager
CRIT Department of Social Services
Parker, AZ
10.2012 - 09.2015
- Coordinated client assessments and developed individualized service plans to address diverse needs.
- Facilitated communication between clients, service providers, and community resources to ensure effective support.
- Monitored client progress and adjusted care plans based on evolving circumstances and feedback.
- Conducted regular follow-ups to evaluate the effectiveness of services and interventions provided.
- Collaborated with multidisciplinary teams to streamline service coordination for complex cases.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
General Farm Hand
McGuire Custom Hay Services
Parker, AZ
07.2009 - 10.2012
- Operated and maintained farm machinery for efficient hay production.
- Assisted in planting, harvesting, and processing of hay crops.
- Managed inventory of supplies and equipment to ensure operational readiness.
- Monitored crop health and implemented pest management strategies effectively.
- Contributed to a positive working environment through effective communication with team members and supervisors alike.
- Adhered to safety protocols while operating heavy machinery, resulting in a safe work environment for all farmhands.
Correctional Officer
Arizona Department of Corrections
Tucson, AZ
10.2005 - 07.2009
- Enforced institutional policies to maintain order and security within correctional facilities.
- Conducted regular inspections to ensure compliance with safety protocols and regulations.
- Responded effectively to emergencies, utilizing de-escalation techniques to manage volatile situations.
- Trained new staff on operational procedures and safety measures to enhance team performance.
- Monitored inmate behavior, documenting incidents and compiling reports for review by administration.
- Collaborated with law enforcement agencies to coordinate inmate transfers and ensure safe custody.
- Implemented conflict resolution strategies, reducing incidents of violence among inmates and staff.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Education
Bachelor of Science - Public Management
Northern Arizona University
Flagstaff, AZ08-2013
Skills
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Workforce management
- Inventory management
- Employee relations
- Problem-solving
- Multitasking and organization
Certification
Agricultural Private Applicator Certification
DCS Specialist Core Training
Indian Child Welfare Act Training
Best For Babies Training
Drug Endangered Children Training
The Reid Technique of Investigative Interviewing Course
Certificate of Commendation
Timeline
Co-Owner/Farm Manager
McGuire Custom Hay Services
05.2019 - Current
Child Abuse Investigator
Arizona Department of Child Safety (DCS
09.2015 - 05.2019
Case Manager
CRIT Department of Social Services
10.2012 - 09.2015
General Farm Hand
McGuire Custom Hay Services
07.2009 - 10.2012
Correctional Officer
Arizona Department of Corrections
10.2005 - 07.2009
Bachelor of Science - Public Management
Northern Arizona University