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Dynamic and results-driven professional with a proven track record at Aptive Environmental, excelling in customer satisfaction and team training. Bilingual and proficient in Excel, I leverage strong interpersonal skills to foster relationships and drive project success. Recognized for high account completion rates and effective problem-solving abilities, ensuring quality service delivery.

Skilled Lead Service Technician with 7+ years of experience specializing in HVAC troubleshooting, preventative maintenance, and HVAC install. EPA 608 universal certified and Nate certified technician focused on safety and exceptional work.

Detail-oriented professional with a strong background in automotive service and safety procedures adherence. Expertise in training junior technicians and implementing process improvements that boost operational efficiency, while fostering positive client relationships and ensuring high customer satisfaction.

Knowledgeable and entry level management potential with solid background in overseeing service operations and leading technical teams. Proven track record in diagnosing and resolving complex issues, ensuring optimal equipment performance. Demonstrated ability in team collaboration and effective problem-solving.

Entry level management with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

Individual Goal: to always strive for success by working hard and maintaining integrity. Resourceful Lead Service Technician known for high productivity and efficient task completion. Skilled in troubleshooting, preventive maintenance, and customer service management. Excel at communication, leadership, and problem-solving to ensure seamless operations and customer satisfaction.

Dynamic HVAC professional with extensive experience at Varsity Zone HVAC, excelling in system diagnostics and customer relationship management. Proven track record in optimizing operations and leading teams to enhance service delivery. Skilled in troubleshooting and project coordination, consistently achieving high customer satisfaction and operational efficiency.

Alan Owen

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