Jonathan Castellon
Newcastle
Summary
Dynamic and results-driven professional with a proven track record at Aptive Environmental, excelling in customer satisfaction and team training. Bilingual and proficient in Excel, I leverage strong interpersonal skills to foster relationships and drive project success. Recognized for high account completion rates and effective problem-solving abilities, ensuring quality service delivery.
Overview
9
9
years of professional experience
Work History
Lead Service Technician
Aptive Environmental
04.2023 - Current
- Effectively preform general pest control services, ensuring all customer needs are met at the highest quality.
- Responsible for training new service pro's; providing them with clear protocol instructions, and constructive criticism that will lead to success and longevity in their careers.
- Adequately fulfill my lead responsibilities; including weekly vehicle inspections, route optimization, and being an open resource for each service pro to lean on when they need help.
- Consistently ranked a top performer for the company, shown through my high account completion rates and positive customer surveys.
R&D Hollow Fiber Technician
Meissner Filtration Products Inc.
10.2021 - 04.2023
- Assembled filtration products for hospitals, performing extensive quality control to ensure all safety standards were met accordingly.
- Accurately gathered information after each testing round, and inputted all data into excell and hand written reports for doctor's to confirm consistent results on each product.
- Successfully passed all "clean room inspections", which included sterilizing all surfaces and tools to stop contamination risks.
Landscaper
Serapio Rangel Landscaping
05.2017 - 04.2021
- Completed custom landscaping projects for large style homes throughout the Malibu area, with a team of 5 other employees.
- In charge of translating English to Spanish at each job site to guarantee my team clearly understood the customers vision.
- Developed great customer relationships that secured long-term clients, and opened doors to new projects via customer referrals.
Education
High School Diploma -
Rio Mesa Highschool
Oxnard, CA06-2017
Skills
- Bilingual
- Proficient in Excel
- Strong interpersonal skills
- Effective problem-solver
Timeline
Lead Service Technician
Aptive Environmental
04.2023 - Current
R&D Hollow Fiber Technician
Meissner Filtration Products Inc.
10.2021 - 04.2023
Landscaper
Serapio Rangel Landscaping
05.2017 - 04.2021
High School Diploma -
Rio Mesa Highschool