Alex Arzate
Round Rock,TX
Overview
6
6
years of professional experience
Work History
Lead Service Technician
Texas Traditions Roofing
05.2023 - Current
- Evaluating, repairing, and documenting roofing issues, communicating with customers to understand their roofing maintenance and repair needs, and recommending additional services as needed for timely service call completion and customer satisfaction.
- Working closely with the service manager and team to diagnose and repair roofing-related issues, adhering to rigorous safety standards that encompass PPE and fall protection.
- Demonstrating proficiency in repairing diverse roof systems and maintaining documentation and billing accuracy.
Stower
Amazon
07.2022 - 05.2023
- Implementing order fulfillment systems and advanced packing technologies to prepare customer orders with exceptional efficiency, achieving a 95+% order accuracy rate and reducing order processing time by 35%.
- Acting as a proactive troubleshooter for technical issues in the operational workflow, leading to an impressive 85% reduction in equipment downtime and increased overall operational efficiency.
- Meticulously upholding safety framework, quality, and fulfillment protocols to maintain industry standards.
Roofer
Dc Taylor co.
03.2018 - 07.2021
- Working alongside a crew to safely and efficiently remove and install commercial roofing systems while also ensuring a clean and secure work environment.
- Additionally, installing vapor barriers and insulation to ensure waterproofing.
- Conducting daily inspections of safety equipment to ensure peak performance and uphold the safe working condition of all company equipment, prioritizing the well-being of the team and successful project execution.
Education
High school diploma -
Uno highschool
Chicago, ILSkills
- Bilingual
- Quality Assurance
- Project Management
- Site Monitoring
- Mechanical Troubleshooting
- Schematic Interpretation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Service Technician
Texas Traditions Roofing
05.2023 - Current
Stower
Amazon
07.2022 - 05.2023
Roofer
Dc Taylor co.
03.2018 - 07.2021
High school diploma -
Uno highschool
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