Alan Ross
Burlington
Summary
Results-driven sales professional with over 10 years of experience in automotive sales and IT support. Demonstrated expertise in sales strategy development and customer service, consistently achieving sales goals through strong relationship-building and follow-up techniques.
Overview
14
14
years of professional experience
Work History
Automotive Sales Consultant
Jason Ross Auto Sales
Burlington, NC
03.2016 - 03.2026
- Developed strong customer relationships to enhance client satisfaction and loyalty.
- Conducted product demonstrations to educate customers on vehicle features and benefits.
- Answered telephone and email inquiries from potential customers.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
Information Technology Specialist (25B)
US Army
Fort Polk, LA
06.2012 - 11.2019
- Managed IT support services, resolving technical issues efficiently for users across multiple platforms.
- Implemented system upgrades and enhancements to improve operational efficiency and user experience.
- Developed training materials and conducted workshops to elevate team knowledge on emerging technologies.
- Conducted network assessments and vulnerability analyses to enhance cybersecurity measures and protocols.
Education
Central Texas College
Killeen, TX06-2012
Skills
- Follow-up techniques
- Trade-in evaluations
- Strong negotiation skills
- Goal-oriented mindset
- Sales strategy development
- Product knowledge expertise
- Client retention strategies
- Customer service
Timeline
Automotive Sales Consultant
Jason Ross Auto Sales
03.2016 - 03.2026
Information Technology Specialist (25B)
US Army
06.2012 - 11.2019
Central Texas College