ALAN RUANO
Tustin,California
Summary
I am an experienced veteran when it comes to customer service and ensuring positive experience for clients. I also am effective at communicating with an understanding of teamwork and diverse dynamics and adaptability. I would excel in outreach initiatives that result in strong community relationships through well executed and impactful programs. With Skilled in public speaking and strategic planning with experience gained through Model United Nations and various other research and presentation heavy environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front End Assistant
Cotsco
05.2021 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Managed multiple projects simultaneously while adhering to strict deadlines and maintaining exceptional quality standards.
- Increased referrals by through physical means and costumer interactions to promote specials and in-company promotions
VIP Representative
University Of California, Irvine
09.2023 - 06.2024
- Gathered information and presented said information to large groups to promote awareness of Violence, Intervention, and Protection
- Lead seminars and interactive activities on a large scale such as UCI Take Back The Night
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Arts - Political Science
University of California, Irvine
Irvine, CASkills
- Client communication
- Customer service
- Critical thinking
- Community events
- Project outreach plans
- Friendly, positive attitude
Accomplishments
- Completed Costco team lead training program "Journeys for all"
- Supervised team of 10+ staff members
Certification
- Certification of Biliteracy [Spanish and English}
- VIP Representatives of the year
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
VIP Representative
University Of California, Irvine
09.2023 - 06.2024
Front End Assistant
Cotsco
05.2021 - Current
Bachelor of Arts - Political Science
University of California, Irvine
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