Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
OfficeManager
ALAN RUIZ

ALAN RUIZ

Salt Lake City,UT

Summary

Driven marketing professional with 4 years of hands-on experience in content marketing and an upcoming Bachelor's degree in Business Administration, specializing in marketing. Demonstrated ability to enhance online presence, devise effective strategies, and create compelling content through the management of Twitch, YouTube, and social media channels. Proficient in analytics, brand consistency maintenance, and community growth fostering. Passionate about assisting businesses and creators in achieving measurable success.

Overview

7
7

Years of Professional Experience

5
5

Certifications

Work History

Teller

Mountain America Credit Union
11.2023 - Current
  • Company Overview: A member-owned financial cooperative providing various financial services.
  • Provided customer service to all credit union members by handling their accounts and providing financial services, and I have helped members save over $100,000+ in debt relief.
  • Dealt with compliance and improved interpersonal and communication skills.
  • Used Excel to provide solutions to track and measure sales goals, progress, and schedules for other employees within the branch
  • Helped members realize their financial dreams and problem-solve to support those goals.
  • Educated customers on the use of banking websites and mobile apps.
  • Identified sales opportunities and referred customers to branch partners in financial services.

AI Marketing Internship

Hubspot
10.2024 - 11.2024
  • Company Overview: A leading marketing, sales, and service software company that helps businesses grow
  • In my Marketing Micro-Internship with a HubSpot Partnership, I developed a tailored marketing campaign for The Diversity Advisors
  • I created a 4-week AI-driven campaign roadmap, incorporating social media posts, blog content, email sequences, and landing pages to boost brand engagement and click-through rates
  • Using HubSpot's AI tools-Campaign Assistant, Content Assistant, ChatSpot, Content Remix, and Brand Voice-I produced consistent, impactful content, refining my AI prompting skills for responsiveness to client needs
  • I also outlined a strategic conversion pathway, presenting a cohesive campaign strategy that included AI-enhanced and custom content
  • This experience strengthened my AI-assisted content creation abilities and deepened my expertise in creating data-driven, client-focused marketing strategies
  • Analyzed problems and worked with teams to develop solutions.

Associate PV Designer

Sunrun
05.2023 - 09.2023
  • Company Overview: A leading provider of residential solar energy systems in the United States
  • Created and designed residential PV Systems that maximize production, reduce installation costs, and optimize PV System sizes to meet customer goals based on usage and utility charges
  • Conducted detailed usage and utility charge analyses to ensure system designs met 100% of customer energy goals, resulting in a 95% customer satisfaction rate.
  • Autonomously managed third-party consultants, subcontractors, and independent engineers; coordinated with electrical engineering and interconnection groups at utilities to control costs and collaborated with other teams throughout the entire project life cycle, including support for site surveys, permitting, pre-construction prep, construction requests for information support, authority having jurisdictions, commissioning, and ongoing operations and maintenance support

Utility Auditor

Entrata
07.2021 - 05.2023
  • Company Overview: A property management software company that provides solutions for the multifamily housing industry
  • Managed utility expense portfolios and oversaw utilities for 500+ units across apartments, houses, and condos.
  • Ensured timely and accurate updates for utility data, addressing 100% of missing or incorrect invoices using CRM software, Microsoft Word, and Excel.
  • Maintained constant communication through Emails or remote calls with clients daily
  • Identified process inefficiencies and proposed solutions, leading to a 20% reduction in errors in utility billing and tracking.

Photovoltaic Design Specialist

BlueRavenSolar
02.2018 - 01.2021
  • Company Overview: A solar energy company that specializes in residential solar panel installation
  • I was responsible for creating the final designs of solar arrays to be installed and making adjustments based on required changes to the plan
  • I assessed roof conditions and anticipated structural issues that may arise during installation
  • I had to pay great attention to detail in all aspects of the job with 100% accuracy, and I worked my way up to this position when I needed engineering experience or a bachelor's degree
  • Reviewed documents for compliance with local and national code requirements.

Education

Bachelor of Science - Business Administration, Marketing

Western Governors University
Millcreek, UT
08.2025

Skills

  • Project Management
  • Digital Marketing
  • Content Marketing
  • SEO
  • WordPress
  • Social Media Marketing
  • Adobe Creative Suite
  • Video Editing
  • Copywriting
  • Content Adaptation
  • Communications Management
  • Marketing automation

Certification

  • AI-Marketing Internship, 11/11/24
  • Email Marketing, 10/29/24, 11/28/26
  • SEO, 10/29/24, 11/28/25
  • SEO II, 11/01/24, 12/01/26
  • Social Media Marketing, 11/03/24, 12/03/26

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

AI Marketing Internship

Hubspot
10.2024 - 11.2024

Teller

Mountain America Credit Union
11.2023 - Current

Associate PV Designer

Sunrun
05.2023 - 09.2023

Utility Auditor

Entrata
07.2021 - 05.2023

Photovoltaic Design Specialist

BlueRavenSolar
02.2018 - 01.2021
  • AI-Marketing Internship, 11/11/24
  • Email Marketing, 10/29/24, 11/28/26
  • SEO, 10/29/24, 11/28/25
  • SEO II, 11/01/24, 12/01/26
  • Social Media Marketing, 11/03/24, 12/03/26

Bachelor of Science - Business Administration, Marketing

Western Governors University
ALAN RUIZ