Alan Santos
Damenti's Restaurant
Zion Grove,PA
1
Certification
6
years of professional experience
Experienced with high-energy service environments, managing swift and accurate food deliveries. Utilizes strong organizational skills to maintain seamless kitchen-to-table operations. Knowledge of customer service principles and team coordination.
Work History
Food Runner
1 Year 5 Months- Delivered food and beverages efficiently to tables, ensuring timely service.
- Assisted waitstaff by communicating special requests and dietary restrictions effectively.
- Maintained a clean and organized dining area, enhancing guest experience.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted with bussing tables and cleaning up spills.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Assisted customers with carry-out service.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Food Preparation Worker
6 Years 3 Months- Prepared ingredients according to recipes and specifications for timely service delivery.
- Operated kitchen equipment including slicers, mixers, and grills while adhering to safety protocols.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Assisted in inventory management by tracking stock levels and reporting shortages to supervisors.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Ensured consistent quality of dishes through regular taste testing and adherence to presentation standards.
- Collaborated with team members to streamline food preparation processes, enhancing overall efficiency.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Organized and re-stocked various stations and self-service items.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Handled high-pressure situations calmly and professionally during peak hours of operation.
- Supported the kitchen staff in maintaining a high level of cleanliness, ensuring compliance with all food safety regulations.
- Followed recipe guidelines meticulously, ensuring a consistent flavor profile for signature dishes.
- Guaranteed customer satisfaction by quickly delivering orders.
- Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.
- Supported cost-saving measures by suggesting more efficient food suppliers.
- Assisted head chef in inventory management to avoid overstock and shortages.
- Facilitated smoother kitchen operations by preemptively setting up for busy shifts.
- Strengthened kitchen safety, conducting regular checks on equipment and appliances.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Assisted in setting up and breaking down kitchen stations.
- Maintained sharp and functional kitchen tools, contributing to safer and more efficient food preparation.
- Reduced food waste by closely monitoring stock and using inventory management techniques.
- Prepared variety of dishes to customer satisfaction, ensuring high-quality culinary experiences.
- Lifted and carried heavy materials.
- Stocked and rotated food items according to expiration dates.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Monitored food temperature, discarding items not stored correctly.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Plant Worker
1 Year 6 Months- Operated greenhouse equipment to ensure optimal plant growth and health.
- Assisted in planting, watering, and maintaining various flora according to specifications.
- Monitored environmental conditions, adjusting parameters for temperature and humidity as needed.
- Collaborated with team members to streamline daily production processes and improve efficiency.
- Maintained cleanliness of work areas and tools, adhering to safety protocols consistently.
- Documented plant growth progress and reported findings during team meetings for continuous improvement.
- Assisted in inventory management, ensuring accurate tracking of materials and supplies for smooth plant operations.
- Proactively addressed potential hazards within the work area, eliminating risks before they could impact employee health or safety conditions adversely.
- Collaborated with supervisors to develop customized strategies for resolving complex operational challenges during peak periods or unforeseen situations.
- Reduced equipment downtime by performing regular maintenance checks and addressing issues promptly.
- Contributed to cost reduction initiatives by identifying areas for improvement in resource utilization and waste management.
- Upheld stringent cleanliness standards within production areas, promoting sanitary work conditions vital for maintaining product integrity and minimizing potential contamination risks.
- Carefully packaged finished products and prepared for shipment.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Performed quality checks on finished products to identify and address discrepancies.
Education
High School Diploma
Skills
Money management cooking knife skills team bonding
Accomplishments
Jrotc
Basketball
Baseball
Certification
CPR certification
Timeline
Food Runner
Damenti's Restaurant
01.2025 - 06.2026Read More
Plant Worker
Van Hoekelen Greenhouses
04.2023 - 10.2024Read More
Food Preparation Worker
Towers Bar and Grill
03.2020 - 06.2026Read More
Hazleton Area High School
High School Diploma
Read More