Alan Shaw
Batavia
Summary
Dynamic retail professional with proven sales expertise at O'Reilly Auto Parts, enhancing operational efficiencies and customer satisfaction. Skilled in cash handling accuracy and effective communication, I foster strong relationships and drive productivity. Recognized for training new associates and improving store performance, I am committed to delivering exceptional service and results.
Overview
2026
2026
years of professional experience
Work History
Retail Sales Specialist
Orielly Auto Parts
- Displayed merchandise by arranging in appealing ways to boost sales.
- Handled in-store purchase payment processing with cash and credit cards.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Issued receipts and processed refunds, credits, or exchanges.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Answered questions about store policies and addressed customer concerns.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.
Stocker
Walmart
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
School Bus Driver
Illinois Central School Bus
11.2024 - Current
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Transported passengers safely along prescribed routes according to tight schedules.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Communicated information to parents to promote good communication and transparency.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
Independent Seller
TCGplayer
2024 - Current
- Maintained current knowledge of evolving changes in marketplace.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
High School Diploma -
Bartlett Highschool
Bartlett, ILSkills
- Management
- Sales expertise
- Productivity maximization
- Cash handling accuracy
- Effective communication
- Loss prevention
- Problem-solving
- Computer literacy
- Store maintenance
Timeline
School Bus Driver
Illinois Central School Bus
11.2024 - Current
Retail Sales Specialist
Orielly Auto Parts
Stocker
Walmart
Independent Seller
TCGplayer
2024 - Current
High School Diploma -
Bartlett Highschool