Alan Sun
Grove City
Summary
Detail-oriented professional with a proven ability to handle high-pressure situations. Strong customer service and clear communication improve team dynamics, leading to operational excellence and higher guest satisfaction.
Overview
4
4
years of professional experience
Work History
Host/Cashier
China One Buffet
Gallipolis, OH
05.2022 - 05.2026
- Greeted and seated 500+ guests promptly, ensuring a welcoming atmosphere.
- Assisted in resolving guest complaints efficiently to enhance satisfaction.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Ensured smooth operations during shifts by communicating information between staff members to maximize results.
- Managed cash drawer accurately, ensuring all transactions were balanced.
Education
BBA - Accounting
The Ohio State University
Columbus, OH05-2029
Skills
- Customer service
- Efficient task management
- Multitasking proficiency
- Effective time management
- Team collaboration
- Crisis management
Timeline
Host/Cashier
China One Buffet
05.2022 - 05.2026
BBA - Accounting
The Ohio State University