Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alan Traub

Wallington,NJ

Summary

Over a decade specializing in the trades from natural gas utility worker to automotive technician to HVAC/ Hydromechanical technician. Most recently spent 2+ years as a Facilities and Maintenance manager managing a team of 7. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

10
10
years of professional experience

Work History

Service Manager

Liberty Kia
12.2022 - Current
  • Moved into Service Manager position from Assistant Service Manager within 1.5 years
  • Analyzed service reports to identify areas of improvement.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Implemented strategies to increase customer service satisfaction ratings.
  • Increased overall revenue by upselling additional services and products during routine maintenance visits.
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.

Facilities Maintenance Supervisor

PDI
11.2020 - Current
  • Managed staff of 7, created work schedules, distributed assignments and supervised day-to-day operations.
  • Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
  • Scheduled routine maintenance and repair of facility equipment such as HVAV and Fire Safety.
  • Evaluated Lab and Production facility to develop and implement company maintenance protocol that complied with NY and NJ health and safety regulations.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Assisted with hands on work when needed to ensure completion before deadlines

Utility Technician

PSEG
11.2017 - 11.2020
  • Monitored system operations to improve effectiveness, efficiency and regulatory compliance.
  • Answered public questions, concerns and complaints and documented resolution of problems.
  • Planned and performed preventive maintenance on engines, motors, pumps, controls and chemical feed systems.
  • Installed, inspected and repaired gas meter, regulators and natural gas delivery piping systems.
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Attended safety meetings and took part in safety awareness trainings and programs.

B to World Class Level Technician

Cadillac of Mahwah
11.2015 - 11.2017
  • All of the duties listed in previous shops
  • Repaired, replaced and adjusted brakes and brake pads.
  • Tested vehicles and their components and systems.
  • Operated equipment such as infrared engine analyzers, compression gauges and computerized diagnostic devices.
  • Adjusted repaired systems to meet manufacturers\\\' performance specifications.
  • Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
  • Reviewed work orders and discussed them with supervisors.
  • Completed routine maintenance to prevent future breakdowns.
  • Interfaced with management and colleagues in a professional manner.
  • Upheld top-quality workmanship and excellent customer service.
  • Diagnosed computer and electrical failure with appropriate testing equipment.

Education

High School Diploma - undefined

Northernot Valley Old Tappan
Old Tappan, NJ
2006

Associate of Arts - Graphic Design

Bergen Community College
Paramus, NJ
2008

Automotive Technician - Automotive Mechanics

Lincoln Technical Institute
Mahwah, NJ
2010

Skills

  • General repair and maintenance
  • Knowledge of MIG welding
  • Extremely performance oriented lifestyle
  • Experienced Diagnostician
  • Air conditioning systems
  • Plumbing/Hydromechanical
  • Equipment calibration
  • HAZMAT familiarity
  • Building and Construction code familiarity
  • Analytical and Critical Thinking
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Workflow management
  • Team collaboration and leadership

Timeline

Service Manager

Liberty Kia
12.2022 - Current

Facilities Maintenance Supervisor

PDI
11.2020 - Current

Utility Technician

PSEG
11.2017 - 11.2020

B to World Class Level Technician

Cadillac of Mahwah
11.2015 - 11.2017

High School Diploma - undefined

Northernot Valley Old Tappan

Associate of Arts - Graphic Design

Bergen Community College

Automotive Technician - Automotive Mechanics

Lincoln Technical Institute

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