Alan Wolfe
Slidell,LA
Summary
Well-versed in organizing patient records, replenishing supplies and handling multi-line phone systems in high-volume medical departments. Transcribes and transmits orders, scans and stores records and coordinates different forms. Technically advanced and highly organized with skills in managing files and documenting new information.
Overview
18
18
years of professional experience
Work History
Medical Unit Clerk
County Of Santa Clara
San Jose, CA
02.2021 - 12.2023
- Reviewed charts to ensure accuracy of data entry and maintained patient records in accordance with HIPAA guidelines.
- Provided customer service by greeting visitors, answering inquiries and directing them to the appropriate department or personnel.
- Maintained accurate inventory of medical supplies and equipment.
- Performed receptionist duties such as filing paperwork, typing correspondence and entering data into the computer system.
- Compiled statistical reports related to patient visits and other activities within the unit.
- Monitored stock levels of medications in order to ensure adequate supply at all times.
- Processed orders for laboratory tests and imaging studies according to established protocols.
- Ensured that all necessary documents were completed accurately before submitting them for processing.
- Provided assistance in coordinating transfers between units or facilities when necessary.
- Entered patient information into the electronic health record system accurately.
- Attended training sessions on new policies, regulations or procedures relating to medical unit operations.
- Participated in quality assurance activities such as chart reviews or audits.
- Communicated effectively with physicians, nurses and other healthcare team members regarding patient care needs.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Assisted nursing and medical staff in clerical duties to support patient care.
- Prepared charts for outpatient and inpatient services.
- Answered phones to transfer calls or relay messages to patients or staff.
- Requested or communicated patient information, exercising hospital privacy policies.
- Screened calls and collected messages for unit personnel to promote team efficiency.
- Organized ordered medical tests, sample collection and patient transportation.
Vote Center Lead
County Of Santa Clara
San Jose, CA
10.2020 - 11.2020
- Ensured compliance with all applicable voting regulations and procedures.
- Verified that voters were registered correctly and had valid identification before allowing them to cast their ballot.
- Assisted with setup, breakdown and troubleshooting of voting equipment on election day.
- Distributed materials necessary for voting activities to polling place staff members.
- Maintained accurate records of all ballots received and processed during elections.
- Addressed any questions or concerns from voters regarding the electoral process.
- Monitored the entrance and exit points at polling locations to prevent disruption by unauthorized personnel.
- Checked in voters upon arrival at the polls, verifying identity through photo ID or other accepted forms of identification.
- Inspected voting machines prior to opening the polls to ensure they were working properly and ready for use.
- Educated citizens on how to cast a vote using electronic voting machines and paper ballots.
- Assisted disabled persons in casting their votes by providing special accommodations if needed.
- Confirmed that each voter was only allowed one vote per election cycle according to state law.
- Managed long lines of people waiting patiently for their turn to vote.
- Provided support services such as interpreting instructions for non-English speaking individuals who wished to participate in elections.
Utility Locator
UtiliQuest LLC
Hayward, CA
07.2019 - 07.2020
- Responded to customer inquiries regarding utility location services.
- Analyzed blueprints, maps and other documents to identify the exact locations of underground utilities.
- Conducted detailed surveys using specialized equipment, such as ground-penetrating radar systems, in order to locate buried utilities.
- Performed precise measurements and calculations to accurately determine the depth and position of buried pipes, cables and conduits.
- Coordinated with supervisors, engineers and other personnel in order to ensure that all locates were completed safely and efficiently.
- Prepared detailed reports documenting all findings from utility locates.
- Utilized advanced techniques such as vacuum excavation or hydrovac excavation when necessary.
- Ensured compliance with federal regulations regarding underground utility marking requirements.
- Maintained accurate records of all utility locates performed including date, time and location information.
- Participated in regular meetings with management team members to discuss progress on current projects.
Grocery Team Member
Winn Dixie Supermarket
Sidell, LA
08.2017 - 05.2019
- Stocked shelves with merchandise and rotated products to ensure freshness.
- Completed price changes on store items quickly and accurately.
- Assisted customers in locating items, answered questions about product features and prices.
- Operated cash register efficiently and accurately during checkout process.
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
- Unloaded trucks of incoming merchandise onto sales floor safely and efficiently.
- Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
- Checked expiration dates on food items regularly to ensure quality standards were met.
Insulator
International Association of Heat and Frost Insulators and Allied Workers
Kenner, LA
01.2009 - 07.2016
- Measured and cut insulation materials to fit in designated areas.
- Installed insulation in walls, floors, and ceilings of residential and commercial buildings.
- Repaired damaged insulation systems using appropriate techniques.
- Worked with a variety of materials including fiberglass, mineral wool, cellulose, foam board, and reflective foil.
- Utilized ladders, scaffolding, lifts, hoists, and other specialized equipment as needed.
- Demonstrated thorough understanding of and skill for insulation preparation and installations.
- Utilized fabricating equipment to cut, bend and straighten sheet metal for insulation projects.
- Protected insulated pipes from damage or decay by installing and securing sheet metal.
- Used hand tools such as knives, saws, tape measures, staplers and hammers.
- Operated scaffolding and ladders safely while installing insulation materials in hard-to-reach areas.
Medical Receptionist
Gulf Coast Rheumatology
Slidell, LA
06.2006 - 06.2009
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Education
GED -
Delgado Community College
New Orleans, LASkills
- Patient Scheduling
- Basic Mathematics
- HIPAA Compliance
- Document Scanning
- Medical Records Management
- Medical forms
- Supply Requisition
- Insurance Verification
- Appointment Coordination
References
References available upon request.
Timeline
Medical Unit Clerk
County Of Santa Clara
02.2021 - 12.2023
Vote Center Lead
County Of Santa Clara
10.2020 - 11.2020
Utility Locator
UtiliQuest LLC
07.2019 - 07.2020
Grocery Team Member
Winn Dixie Supermarket
08.2017 - 05.2019
Insulator
International Association of Heat and Frost Insulators and Allied Workers
01.2009 - 07.2016
Medical Receptionist
Gulf Coast Rheumatology
06.2006 - 06.2009
GED -
Delgado Community College