Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber France

Dandridge,TN

Summary

Detail-oriented professional with strong skills in HIPAA compliance, patient scheduling, and medical records management. Committed to ensuring patient confidentiality while optimizing healthcare processes.

Dedicated medical unit clerk with a proven ability to manage patient admissions and discharges while ensuring compliance with regulations. Known for effective communication and strong organization skills, fostering seamless coordination between medical staff and patients.

Adaptable medical professional with extensive experience in patient care and healthcare administration. Recognized for implementing process improvements that enhance service delivery and training new staff to uphold high standards of patient confidentiality and care.

Experienced with patient coordination, administrative duties, and healthcare team support. Utilizes organizational skills to efficiently manage medical unit tasks. Track record of maintaining accurate records and ensuring smooth communication within medical teams.

Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management.

Hardworking Unit Clerk adept at scheduling appointments, managing transportation and arranging discharges. Excellent planning, problem-solving and relationship-building skills developed over [Number]+ years in the field. Looking for a dynamic new role with room for advancement.

Overview

8
8
years of professional experience

Work History

Medical Unit Clerk

NMC
NEWPORT
05.2024 - Current
  • Managed patient admissions and discharges, ensuring accuracy in documentation and compliance with protocols.
  • Coordinated communication between medical staff and patients, enhancing information flow and service delivery.
  • Maintained electronic health records using EMR systems, ensuring data integrity and accessibility for healthcare teams.
  • Scheduled appointments efficiently, optimizing patient flow and minimizing wait times within the unit.
  • Trained new clerical staff on departmental procedures, fostering a collaborative work environment and knowledge sharing.
  • Assisted in inventory management of medical supplies, ensuring availability while reducing excess stock levels.
  • Maintained an up-to-date knowledge of hospital policies and procedures to ensure compliance with regulatory guidelines in daily tasks.
  • Handled sensitive situations discreetly while assisting with conflict resolution among staff members or patients'' families when necessary.

Telemetry Monitor Technician

NMC
NEWPORT
05.2024 - Current
  • Monitored patient vital signs using telemetry equipment to ensure timely response to critical changes.
  • Collaborated with nursing staff to interpret telemetry readings and facilitate prompt patient care decisions.
  • Trained new technicians on equipment usage, protocols, and emergency procedures for optimal team performance.
  • Implemented process improvements that enhanced accuracy of data reporting and reduced response times.
  • Conducted regular equipment checks and maintenance to ensure operational integrity of telemetry systems.
  • Led initiatives to standardize documentation processes, improving communication across multidisciplinary teams.
  • Assisted in training new telemetry monitor technicians, sharing expertise and knowledge to help develop competent and confident staff members.

CNA

NMC
NEWPORT
04.2021 - Current
  • Provided direct patient care, including bathing, dressing, and feeding residents.
  • Assisted nursing staff with vital signs monitoring and documentation.
  • Maintained cleanliness and organization of patient rooms and common areas.
  • Collaborated with interdisciplinary team to ensure comprehensive patient care.
  • Implemented infection control protocols to enhance patient safety and well-being.
  • Trained new CNA staff on best practices and facility procedures.

CNA

Suncrest Home Health
Jefferson City, TN
05.2018 - 02.2024
  • Educated patients and families on health management and daily living activities.
  • Participated in quality improvement initiatives to enhance service delivery standards.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Education

NURSING

WSCC
Morristown, TN
10-2005

High School Diploma -

COCKE COUNTY HIGH SCHOOL
NEWPORT TN
05-2002

Skills

  • HIPAA compliance
  • Patient confidentiality
  • Patient scheduling
  • Insurance verification
  • Appointment coordination
  • Document scanning
  • Healthcare software proficiency
  • Medical records management
  • Preparing charts
  • Arranging transportation
  • Strong organization
  • Retrieving medical records

Timeline

Medical Unit Clerk

NMC
05.2024 - Current

Telemetry Monitor Technician

NMC
05.2024 - Current

CNA

NMC
04.2021 - Current

CNA

Suncrest Home Health
05.2018 - 02.2024

NURSING

WSCC

High School Diploma -

COCKE COUNTY HIGH SCHOOL