Summary
Overview
Work History
Education
Skills
References
Timeline
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Alan Wright

La Crosse,WI

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee/student engagement and performance.

Overview

3
3
years of professional experience

Work History

Shift Manager/Cook Shift Leader

South Lanes Bowling & Pizza
10.2021 - Current
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Documented receipts, employee hours and inventory movement.
  • Upheld company standards and compliance requirements for operations.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Reinforced rules to promote superior employee performance.
  • Directed employees through daily routines.
  • Handled customer complaints, questions and inquiries.
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Managed inventory and ordered new products when inventory was running low.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
  • Cross-trained in every store role to maximize operational knowledge.
  • Optimized productivity, streamlined program efficiency and boosted profitability.

Lawn Caretaker

Self-employeed
03.2021 - 10.2022
  • Cleared pathways of overgrowth, debris and snow to reduce hazards.
  • Pruned trees and bushes to improve visibility and shape.
  • Prepared soil and gardens for planting and laid down mulch and sod.
  • Used hand-held tools to maintain green spaces.
  • Mowed and edged grass to trim lawn and removed cut grass using gas-powered leaf blower.
  • Loaded and unloaded equipment from trailers and trucks.
  • Maintained equipment and notified supervisors of needed repairs.
  • Pulled weeds and sprayed lawn with weed killer and other chemicals.
  • Trimmed hedges and pruned plants.
  • Planted bulbs, bushes, trees and flowers to enhance environment.
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.

Cart Pusher

Walmart
06.2020 - 04.2021
  • Organized carts in bay after returning from parking lot.
  • Retrieved carts from docking areas in retail parking lots.

Education

Bachelor of Science - Plastics Engineering

University of Wisconsin - Stout
Menomonie, WI
05.2026

High School Diploma -

Central High School
La Crosse, WI
05.2022

Skills

  • Delegating Work
  • Interpersonal Skills
  • Mentoring and Coaching
  • Verbal and Written Communication
  • Complex Problem Solving
  • Teamwork and Collaboration
  • Scheduling and Coordinating
  • Team Building
  • Goal Setting
  • Tech-Savvy
  • Training and Mentoring

References

South Lanes Pizza - Owner - (608)769-5364 

Walmart - (608)788-1870

Timeline

Shift Manager/Cook Shift Leader

South Lanes Bowling & Pizza
10.2021 - Current

Lawn Caretaker

Self-employeed
03.2021 - 10.2022

Cart Pusher

Walmart
06.2020 - 04.2021

Bachelor of Science - Plastics Engineering

University of Wisconsin - Stout

High School Diploma -

Central High School

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